eDreams

eDreams, online travel agency to compare and book flights, hotels, and cars

eDreams is an online travel agency that operates through its website and mobile app. Its business focuses on comparing and booking flights, accommodation, car rentals, transfers, and flight + hotel packages. The company presents itself as a platform with a best price guarantee, committing to pay double the difference if the user finds a lower fare.

Booking services

The platform lets you search and compare flights from over 600 airlines, including low-cost carriers, as well as book accommodation from over 2,000,000 options and rent cars with free cancellation from over 900 rental companies. It also offers combined flight and hotel packages, transfers and shuttle services, and a dedicated beach holidays section. Featured destinations on the site include London, Ibiza, Rome, the Canary Islands, Madrid, and the Balearic Islands.

Mobile app and travel tools

The eDreams app includes features such as automatic check-in, which handles boarding passes as they open and emails them to you. It provides free real-time alerts on flight times, boarding gate, and baggage claim belt, and lets you track any flight live worldwide. It also includes a hand luggage scanner to check if your bag meets the airline's requirements and exclusive promo codes for bookings made through the app.

Prime program and price guarantee

The Prime service offers annual savings of up to hundreds of euros on flights and up to 270 euros on accommodation, according to information published by the company. The best price guarantee is described as the commitment to match or beat any lower fare found, paying double the difference.

Corporate data and licenses

The company that manages the service is Vacaciones eDreams, S.L. (Sociedad Unipersonal), with its registered address at Calle de Manzanares, nº 4, Planta 1ª, Oficina 108, 28005 Madrid, Spain. The address is not open to the public. The company is registered with the Registro Mercantil de Madrid, Tomo 36897, Folio 121, Hoja M-660117, with VAT Number ESB-61965778. It holds travel agency license CICMA 3682 and is IATA-accredited. The company is part of the eDreams ODIGEO group and has received recognitions such as Best E-commerce Site at the European Business Awards 2013, Best International Expansion at the EMOTA 2014, and Best Online Travel Partner Global at the CFI.co 2016.

Customer service and international presence

Customer service is handled through an online help center and contact agents. The website is available in several languages and the company operates brands such as eDreams Saga and eDreams Partners, as well as offering services for property owners who want to list their accommodations and advertising spaces.

Location and contact

Calle de Manzanares, nº 4, Planta 1º, Oficina 108, 28005, Madrid, Spain