CanalDenuncia.app

Whistleblowing channel software

CanalDenuncia.app is software designed to help companies and public agencies manage internal reports of potentially improper or criminal conduct. The system receives, processes, and tracks reports confidentially, including anonymous reports, while keeping a record of each step. The company says it has operated in this field for more than 10 years.

How it works and technical features

The platform is configurable and can be adapted to each organization's policies. Technical features include:

• Encryption of database records.
• Fully responsive design for use on phones and tablets.
• Single sign-on and confidential access using credentials.
• Integration through web services (WS).
• Follow-up reports and statistical reporting.
• A record book.
• Multi-company and multi-role functionality, with unlimited role assignments.
• Direct tracking of all actions taken in the application.
• Chat between users and the management team.
• 24/7/365 channel support.
• Unlimited licenses.
• Multiple languages.
• Filters by reporting user, expandable to all stakeholder groups.
• Document controls, with the ability to add witnesses and files of any type.

Compliance and security

The company says the software complies with Spain's Law 2/2023, which requires organizations with more than 50 employees to have a whistleblowing channel, as well as the European Union directive and ISO 37002:2021. It says it is certified to ISO 27001 for information security and privacy and has designed the system to meet Spain's National Security Framework throughout the chain, including information encryption. The company also says it complies with the European General Data Protection Regulation.

Additional services

Along with the software, the company offers full channel management by accredited experts with more than 10 years of experience. It also prepares communications, awareness, and information plans about whistleblowing channels for all stakeholder groups, including manuals, practical guides, communication videos, and infographics. The service also provides analytical indicators to help improve internal processes.

Clients and applications

The platform is intended for regulators, public agencies, large companies, and small and midsize businesses in Spain and internationally. The website says organizations in these sectors have successfully used their reporting channel for more than 10 years. In the public sector, the system addresses fraud-prevention models and public procurement law.

Contact

To ask questions or request a demo, call 915 450 326 or email info@canaldenuncia.app. The company is also on X and LinkedIn.