Ricoh España

About Ricoh Spain

Ricoh Spain is the Spanish subsidiary of Japanese multinational Ricoh, which develops and integrates digital technologies for organizations. Its business combines managed document services, printing, IT infrastructure, digital experience platforms, and process automation, with the aim of adapting the workplace to changing ways of working.

Business Areas

• Digital workplace: meeting-room solutions, smart lockers, and Ricoh Spaces for booking desks, workspaces, and meeting rooms, along with digital signage and displays.
• Process automation: business-process outsourcing and workflows intended to reduce costs and improve productivity.
• Printing and digitization: managed printing, digitization, and sustainability and carbon-offset programs.
• Cloud and cybersecurity: infrastructure and AI, comprehensive cybersecurity, and managed IT services.
• Graphic communications: digital printing for commercial print operations and in-house print rooms.

Products and Services

The offering includes multifunction devices, printers, scanners, interactive displays, and office software; cut-sheet and wide-format production printers and high-speed inkjet systems; direct-to-garment (DTG) textile printers for customizing T-shirts, socks, and bags; digital cameras; and genuine supplies and consumables such as ink, toner, and parts. Services include Collaboration as a Service, sustainability services, Workplace Services, and financing.

Support and Sales Channels

Ricoh Spain has a support center with self-service portals for submitting meter readings, downloading drivers and software, registering warranties, and managing devices through the OneRicoh portal. It also offers returns and recycling for used toner, information about counterfeit toner, and an online store (Ricoh eShop) for IT products with a customer account. Ricoh has its own offices and authorized distributors in Spain.

Customers and Case Studies

The company serves small, midsize, and large businesses with solutions tailored to each. Published case studies include Atalaya Mining (managed cybersecurity with Trend Micro and BullWall), OHLA (a custom conversational AI copilot), and SanLucar Fruit (process automation). Ricoh says 95% of its large-enterprise customers report improved efficiency and productivity.

Recognition and Company Updates

Ricoh operates across Europe and appeared for the third consecutive year on TIME’s 2026 list of the world’s most sustainable companies. In 2026, the company announced that more than 2,500 circular-economy devices had been sold in Europe in one year, named José Tamajón as Country Manager of Ricoh Spain and Ramon Martin as COO for Europe, and became Logitech’s first Authorized Services Partner in Spain. Ricoh has also been recognized in the 2024 Gartner Magic Quadrant for Outsourced Digital Workplace Services (ODWS) and the IDC MarketScape Green Quadrant for Workplace Systems Integrators.