Endesa

Electricity, gas, and related services

Endesa is a Spanish energy retailer that sells electricity and natural gas and offers related services for homes and businesses. These include electrical and gas maintenance, air conditioning, heating, solar panels and self-consumption, electric-vehicle chargers, and EV leasing. Its website is organized around energy plans and services for households, businesses, and self-employed customers.

Electricity and gas plans

Electricity options include Conecta Luz, with a stable price throughout the day; Luz 24h Online, with a stable rate and consumption discounts; Única Luz; Conecta 3 Periodos, with time-of-use pricing; and Tu Otra Casa 50 Luz. Gas options include Tarifa Gas Endesa, Conecta Gas, and Gas Endesa Clientes. Combined electricity-and-gas plans include Luz 24h Online + Gas Endesa and Conecta Luz + Conecta Gas.

Home and business services

• Electrical maintenance: Aire Completo, Protección 360 Plus, and Protección Luz 360.
• Gas maintenance: Mantenimiento Gas Completo and Protección Gas 360.
• Heating and cooling: air conditioning, heating systems, and gas boilers.
• Solar and self-consumption: solar-panel installation and sales, solar self-consumption plans, and help with selling excess power.
• Electric mobility: Waybox chargers, EV leasing, home charging plans, and an electric-car calculator.
• Telecommunications: fiber internet, mobile service, and TV through a partnership with Orange, with savings on electricity or gas bills.

PARA TI loyalty program

Endesa’s PARA TI customer program offers promotional codes, partner-company benefits, the “Trae un amigo” referral program, and access to concert tickets. The program is managed through the Endesa Clientes app.

Customer service

Commercial customer service is available Monday–Friday, 8 a.m.–10 p.m., and weekends and holidays, 9 a.m.–9 p.m. Listed phone numbers are 919 101 143, 651 088 073, 800 76 09 09, and +34 937 061 510. Customer-service email: atencionalcliente@endesaonline.com. Endesa also offers a tool to check whether a phone number that called you is authorized by the company.

Digital channels

Endesa is on Facebook, X, YouTube, LinkedIn, Instagram, and WhatsApp. Its website, endesa.com, includes sections for households, businesses and self-employed customers, cities, press, shareholders and investors, careers, and suppliers. The company also publishes information about energy efficiency, the energy transition, and sustainability in its “La cara e” blog.