Juguettos

An online store and retail chain

Juguettos operates primarily as an online toy store and also has physical locations throughout Spain. Its catalog includes more than 1,000 items, including toys, costumes, board games, educational toys, books, dolls, stuffed animals, puzzles, and outdoor toys. The company also sells products from the Imaginarium brand.

Products for different ages

The store organizes its selection by age, from newborns through teens over 16, and by product type. Featured categories include:

• Toys for babies and young children
• Board games and craft kits
• Costumes and party supplies
• Educational, science, and wooden toys
• Dolls, stuffed animals, action figures, and vehicles
• Books and musical toys
• Fan merchandise and collectibles

Brands and customer benefits

Juguettos carries major brands and licensed products as well as its own brand. Its Club Juguettos loyalty program includes benefits such as 10% off its own-brand products, a welcome voucher, a birthday voucher, and special promotions. The company also offers a 20% discount on its own brand to large families and parent associations.

Shipping and payment

Orders ship within up to 48 hours after leaving the warehouse. Shipping is free on orders over €49.99. The company offers interest-free installment payments through Sequra. Delivery and pickup options are listed for mainland Spain, the Balearic Islands, and Europe.

Stores and customer support

Juguettos has retail stores in Spain, some of which offer in-store pickup. Its website has a store locator searchable by ZIP code, address, city, or country. Customer support is available through an online form, email, and WhatsApp chat, Monday through Thursday from 8:30 a.m. to 5:30 p.m. and Friday from 8 a.m. to 2 p.m.

Online presence

The company is on Facebook, YouTube, Instagram, TikTok, and WhatsApp, and offers its own mobile app for promotions and updates.