Record go

Record go: car rental in Spain, Portugal, Italy and Greece

Record go is a car rental company that operates in destinations in Spain, Portugal, Italy and Greece. Its activity focuses on car rental for individuals and companies, with a fleet that exceeds 40,000 vehicles and more than 1,500,000 customers served, according to the data that the company itself publishes. The company is presented under the motto "Easy drive, easy go" and markets its services through its website and intermediaries.

Rental services and modalities

The company offers cars, motorcycles and vans and electric vehicles, as well as car rental. Contractual options include the Just Go rate, which includes coverage with no insurance excess or deposit, free cancellation and unlimited mileage, and the Basic Go rate. It also has additional services such as additional driver, GoPad, express pick-up and children's chairs. Free cancellation is applied up to 48 hours before pick-up at certain rates, and reservations are 100% cancellationable and refundable up to 24 hours before rent in the conditions indicated.

Coverage and rental conditions

Record go markets three types of coverage: Easy Coverage, Total Comfort Coverage and Total Comfort Premium Coverage. With some intermediaries it is also possible to hire a basic coverage with franchise. The company explains that the franchise is the maximum amount assumed by the customer in case of damage or theft during the rental, and that the pre-authorization is a temporarily blocked amount on the credit card as a guarantee, which is released when returning the car under the same conditions. The minimum age of the driver is 25 years. Reservations outside office hours carry a supplement and are only available for prepaid rates. Extensions of the rental agreement are not allowed.

Vehicle fleet

The fleet includes models such as the Toyota C-HR or similar (hybrid, 5 seats, 5 doors), the hybrid Mercedes CLA (guaranteed model, 5 seats, 4 doors) and the Jaecoo 7 or similar (5 seats, 5 doors, SP95 gasoline).The company indicates that it has more than 40,000 vehicles in fleet.

Destinations and offices

Record go has 41 offices distributed in Spain, Portugal, Italy and Greece. In Spain it operates in Alicante (airport and train station), Barcelona (airport T1 and T2, and Sants station), Bilbao (airport and city), Castelló, Ibiza, Madrid (airport, Atocha and Chamartín), Malaga (airport and Maria Zambrano station), Menorca, Palma de Mallorca, Seville (airport and Santa Justa station), Valencia (airport and Joaquín Sorolla station), Fuerteventura, Gran Canaria, Lanzarote and Tenerife (Las Chafiras and Tenerife Sur). In Portugal it is present in Lisbon, Porto and Faro. In Greece it operates in Athens, Rhodes, Thessaloniki and Zakynthos. In Italy it has offices in Rome, Milan Bergamo, Venice, Bari, Bologna, Cagliari, Catania, Olbia and Palermo.

Club Record go and customer service

The company manages the Club Record go loyalty program, which offers an additional 10% discount on bookings to its members. Customers can manage their bookings, invoices and personal data through the "My Bookings" section of the website. The company offers customer service through the email servicealcliente@recordrentacar.com and the phone 936 192 468 for information and reservations. It also has a blog and a section of frequently asked questions.

Trajectory

Record go Mobility has been operating since 2002, according to the company itself, accumulating more than two decades of activity in the mobility sector. The company is defined as a company that works to make renting a vehicle an agile, transparent and comfortable experience.

Location and contact

Phone: 936 192 468 · E-mail: client service@recordrentacar.com