Solenco

Solenco: distribution of air treatment products in South Africa

Solenco is a South African company dedicated to the distribution of air treatment and lifestyle products designed to improve air quality and comfort at home. With over twenty years of experience in sourcing and distribution, the company presents itself as a benchmark in the sector and operates as the official distributor in South Africa for the brands it sells.

Its catalogue covers a wide range of categories: dehumidifiers, air purifiers, humidifiers, fans, air coolers, air conditioners, heaters, robotic vacuum cleaners, floor cleaners, wine coolers, ice makers and water dispensers. The company states that many of its products are designed for low energy consumption, which allows them to be used even during power outages and makes them compatible with inverter systems.

Featured brands and products

Solenco imports and distributes internationally recognised brands such as Meaco, Mill, Hizero and Hobot. Among the products it sells are heaters from the Mill line, such as the 1500 W Invisible WiFi Panel Heater, the 2000 W WiFi Oil-Filled Radiator, the 2200 W LED Portable Heater and the 1800 W PTC Fan Heater. It also offers dehumidifiers, air purifiers and fans from the Meaco brand, as well as robotic vacuum cleaners and floor cleaners from Hizero and Hobot.

The company presents itself as the largest importer of domestic dehumidifiers in South Africa and states that its products are backed by the Allergy Foundation of South Africa (AFSA), which has awarded its seal of approval to several of them. It also notes that it has been recognised as the best-selling brand on Clicks Online.

Retail presence

Solenco supplies some of South Africa's leading retailers, such as @Home, Hirsch's, Clicks, Builders Warehouse and YuppieChef. The company highlights that, by buying directly through its store, customers deal with the same team that backs the warranty, and it offers priority support, a local repair centre and free delivery nationwide. The warranty on its products can be extended up to five years.

Environmental commitment

The company expresses its commitment to sustainability and energy conservation, reflected in the production or sourcing of low-consumption products. In addition, it works with Eden Reforestation Projects to plant three trees for every purchase made, as a contribution to the fight against climate change.

Shipping and coverage

Solenco offers free shipping throughout South Africa and free overnight delivery in certain city centres. The company organises its offering by region, with specific sections for Johannesburg, Cape Town, KwaZulu-Natal, Pretoria, Eastern Cape, Free State, Limpopo, Mpumalanga and North West, adapting product recommendations to the climatic needs of each area.

Customer service and resources

The company provides users with resources such as order tracking, FAQs, user manuals and a blog. It also offers a customer service via telephone on 0861 388 878 and email at hello@solencostore.com.