UpSource

UpSource: offshore teams in the Philippines for global companies

UpSource presents itself as a global outsourcing company led from Australia that helps businesses in Australia, the UK, the US and other markets build offshore teams in the Philippines. Its offering covers the entire outsourcing lifecycle: from sourcing and selecting the professional to their day-to-day management, with the stated goal that the client only has to direct the output of the work.

Talent acquisition, staff management and seat leasing

The company structures its offering around three main services:

• Talent acquisition: UpSource goes to market on the client's behalf, rigorously screens candidates and presents a systemised shortlist of professionals who meet the role requirements.
• Staff management: it handles contracts, HR, payroll, performance monitoring and culture, across office-based, hybrid or remote arrangements.
• Seat leasing: for companies that already have an outsourced team, it offers to relocate them to its secure, modern Cebu facility, with no setup costs or facilities overhead.

Roles and industries covered

The company states it covers the roles Australian businesses demand most frequently, including accountant, admin assistant, bookkeeper, content creator, data entry specialist, digital marketer, executive assistant and graphic designer. By industry, its activity focuses on finance and accounting, information technology, marketing and promotions, commerce and logistics, and legal and trades services.

Three-step onboarding process

UpSource describes a structured method for onboarding an offshore professional:

• Consult: a focused meeting to define the goals, the role and the profile the client's team needs.
• Shortlist: the company goes to market and delivers an exclusive selection of pre-vetted candidates.
• Onboard: contracts, remuneration, tech setup and full onboarding are managed, in office-based, hybrid or remote format.

Security, compliance and infrastructure

The company defines itself as a structured, ISO-certified outsourcing organisation. It states that it applies enterprise-grade security protocols and strict access controls, and that it assumes legal, payroll and HR obligations in each market. Before sourcing candidates, it studies the client's workflows, culture and standards. Its workspaces in Cebu are presented as modern, secure and fully equipped.

Cost calculator and international reach

The site includes a calculator that compares the cost of local hiring with offshore. As an example, for an average local salary of AUD 90,000 and three roles, the tool estimates a local cost of AUD 270,000 per year versus around AUD 81,000 offshore, which would equate to approximate annual savings of AUD 189,000 and a reduction of around 70% in operating costs. The company states it has placed more than 500 professionals, operates in more than three global markets and maintains a 97% client retention rate.

Client reviews

The site includes nine verified reviews from Google. Clients highlight the team's reliability, its integration into day-to-day operations and the support provided in sourcing, onboarding and management. Several reviews mention the use of UpSource for accounting, administration and executive assistance tasks, as well as the professionalism and communication of the team.