North Beach

North Beach, New Zealand urban and surf fashion

North Beach is a New Zealand clothing and footwear store chain that presents itself as a brand rooted in kiwi culture. Its offering spans fashion, urban, surf and skate styles, with more than 100 local and international brands. The company operates both in physical stores and online, with nationwide shipping.

Women's, men's and youth catalogue

The store organises its catalogue into three main audiences: women, men and youth, with subdivisions by type of garment and accessory. For women it includes t-shirts, dresses, shorts, skirts, tops, hoodies, denim, coats, knitwear, pants, jeans, sets, underwear, puffers and pyjamas. For men there are shorts, t-shirts, shirts and polos, pants, hoodies, denim, coats, knitwear, jeans, puffers, workwear and underwear. The youth section is divided into girls and boys (little kids) and female and male (big kids), with items such as swimwear, t-shirts, dresses, shorts, pants, hoodies, coats, skirts and underwear.

Swimwear, footwear and accessories

The women's swimwear section includes one piece swimsuits, bikinis, tankinis, swim t-shirts, boardshorts, surf suits and rash shirts, as well as overswim. For men, boardshorts, rash shirts and towels are available. Footwear covers shoes, sandals and slides, boots, socks and shoe protector, with separate sections for men, women, youth and little kids. Accessories include drink bottles and thermoses, caps, beanies, hats, backpacks, handbags, travel luggage, wallets, sunglasses, belts, jewellery, watches, sunscreen, towels and surf and skate items.

Brands represented

Among the brands the store carries are RPM, Volcom, Levi's, Stussy, Nike, Birkenstock, adidas, Billabong, Quiksilver, Rip Curl, Roxy, Vans, Converse, Dr Martens, New Balance, New Era, The North Face, Patagonia, Oakley, Ray-Ban, Havaianas, Crocs, Hydro Flask, Frank Green, Casio, G-Shock and Santa Cruz, among many others. The selection combines international surf, skate and streetwear labels with local New Zealand brands.

Loyalty programme and customer benefits

North Beach runs a rewards programme called Locals. Registered customers accumulate a $30 voucher for every $500 spent on full price items within a six-month period. Registration also allows saving addresses and preferences to speed up purchases and receive updates on products and promotions.

Shipping, returns and customer service

The company offers express nationwide delivery and returns within 30 days. Shipping is free for orders over $150. Customer service is available through a freephone number and an email address, and the website has help sections on delivery, returns, FAQs and store locations and hours.