Online Payment Platform

Embedded payments for marketplaces and platforms

Online Payment Platform (OPP) is an embedded payments provider designed specifically for marketplaces and platforms. Its offering combines online and in-person payment acceptance, merchant onboarding, and fund management in a single infrastructure, with the goal of enabling platforms to maintain control and regulatory compliance without compromising the user experience.

Payment management features

The company structures its offering around four main areas:

• Payments: orchestration and monetisation of every transaction from checkout to payout to the seller, with control, compliance, and scalability.
• Onboarding: fast, compliant merchant onboarding designed for freelancers, sellers, and businesses.
• Control: real-time visibility and control over every transaction, merchant, and movement on the platform.
• Support: management of payment-related questions and disputes, including mediation between merchants and customers.

Marketplace types and payment flows

OPP serves second-hand, C2C, B2B, subscription, rental, and service marketplaces. Among the capabilities it offers are splitting, charging, holding, and releasing funds between customers and merchants. It also enables options such as multi-currency payments, instant payout, escrow, hold for buyer protection, and hold down payment, as well as the release of the winning bid when approval is given. The platform supports in-person payments with SDKs for iOS and Android.

Onboarding and operational metrics

The site highlights indicative figures about its onboarding process: an average onboarding time of 9 seconds for a consumer merchant and 1.2 days for a business merchant. Merchants can onboard from more than 30 markets and the platform tracks more than 150 reason codes for insight and reporting.

Control and dispute support

The company offers a single dashboard to monitor and control everything related to payments, including business verification, transactions, KYC documents, merchant wallets, activity logs, and payments. On the support side, OPP mediates between merchants and customers, manages escalations, and centralises issue resolution so the platform team can focus on its product.

Customers and presence

Among the customers it cites are Nature.House, SemmieWealth, Royal FloraHolland, and Marktplaats. The company states that more than 250 platforms and marketplaces trust it, and its Trustpilot profile shows 25,829 reviews. The company presents itself as specialising exclusively in platforms and marketplaces, with experience in the dynamics of this type of business.