Electric Ireland

Electric Ireland, electricity and gas supplier in Ireland

Electric Ireland is an energy supply company operating in the Republic of Ireland and Northern Ireland, serving both residential and business customers. Its offering is built around electricity, gas, and dual fuel (combined electricity and gas) plans, with discounts the company presents as permanent for those who sign up online. The company describes itself as Irish and states it has 1.2 million customers across Ireland.

Price plans and supply options

The residential tariff catalogue includes fixed-price plans for electricity, gas, and dual supply, as well as options linked to the smart meter. Available options include Smart Night Boost, heat pump plans, Smart Prepay, and dynamic tariffs. The company also maintains a specific offer for existing customers and another focused on electric mobility.

Home energy services

In addition to supply, Electric Ireland offers installation and energy upgrade services. Its catalogue includes solar PV panels, heat pump systems, microgeneration, and the Superhomes programme. For electric mobility, it sells home EV chargers, with a price starting from €1,050 that includes a €300 SEAI grant. The company also administers the SEAI battery grant, with an indicated saving of €600.

Smart meters and consumption management

Electric Ireland offers plans linked to the smart meter that allow users to check and track their energy consumption. The company has a mobile app to manage the online account, which it presents as the best rated in its category in Ireland. Through the digital account, customers can view bills, pay by card, change address, submit meter readings, update direct debit, and set up payment plans.

Customer service and contact channels

The company structures its support across several channels depending on the type of query. Residential customer service is available by phone Monday to Friday from 8:00 to 18:00, and live chat operates during the same hours. The sales team is available Monday to Friday from 8:00 to 20:00 and Saturdays from 9:00 to 17:30. Home Energy Services is available Monday to Friday from 9:00 to 18:00. For developers and property managers, there is a specific email address, and the company provides an international number with support Monday to Friday from 9:00 to 18:00. The company also maintains a postal address in Cork.

Emergencies and safety

The website distinguishes emergency contacts from commercial ones. For electricity interruptions or emergencies, it directs to ESB Networks, with a number available 24 hours, and for gas smell emergencies, it directs to Gas Networks Ireland, also with round-the-clock support. The company publishes specific information on vulnerable customers and customer service guarantees.

Awards and commitment to sustainability

Electric Ireland presents itself as an Irish-owned company and states it has been awarded Best Electricity Provider in 2026. The company maintains an informational space called the Net Zero hub, focused on the future of Ireland's electricity grid and reducing carbon footprint, and sponsors community initiatives.

Location and contact

Electric Ireland, PO Box 841, South City Delivery Office, Cork T12C825