HG World (Happy Gaming World)

HG World, online store for consoles and video games in India

HG World, also known as Happy Gaming World, is an Indian online store dedicated to the sale of consoles, video games and accessories for PlayStation, Xbox and Nintendo. Its catalog ranges from current models such as PS5 and Xbox Series X to previous generations such as PS2, PS3, PSP and Xbox 360, as well as virtual reality products, racing wheels, projectors, televisions and gaming hard drives. The company sells new and refurbished items, and offers repair services and purchase of used video games.

Product catalog

The offer is organized by ecosystems and generations. In the PlayStation section there are consoles, accessories and games for PS5, PS4, PS3, PS2 and PSP, as well as subscription cards. In Xbox, consoles, accessories and games for Xbox One X, Xbox One S, Xbox 360 and Xbox Series X are listed, along with subscription cards. The Nintendo section includes consoles, games and accessories, with titles such as Mario Kart, Pokemon Bouclier and Minecraft. Virtual reality products from Apple, Meta-Quest, PICO and PlayStation VR are also offered; racing wheels from brands such as Pxn, Logitech and Thrustmaster; racing accessories; preconfigured consoles from Asus and Lenovo; retro and arcade items; projectors; televisions; drones; Bluetooth speakers; gaming hard drives; motion sensors; cameras; microphones; and accessories for mobile devices.

Among the featured games that appear on the site are God of War: Ragnarok, Horizon Forbidden West, Ratchet and Clank: Rift Apart, Spiderman, God of War, GTA 5, Kinect Sports Rival, Far Cry Primal, Mario Kart, Pokemon Bouclier and Minecraft. The store also sells subscription codes and memberships for PlayStation and Xbox.

Additional services

In addition to selling products, HG World offers a repair service for consoles of various brands and models, and a purchase service for used video games. The company states that products are tested by expert technicians and that it offers extended warranty of up to three years on every product sold. It also mentions the possibility of loading consoles or hard drives with favorite games at an affordable price.

History and trajectory

The company was founded by two brothers, Ankit and Arpit, who started in 2008 when they were 13 and 15 years old. In 2011 they began selling PS4s among friends; in 2013 the website hgworld.in was born; in 2014 they added Xbox, Xbox One, PS3, PS2 and console games, and hired their first technician. In 2015, the founders formally started HG World trading gaming accessories with friends and family, with the support of their parents for packaging and shipping. In 2016 the team grew to 10 members and in 2017 they surpassed 3000 consoles sold, expanding their accessory line. In 2021 the company adapted to new market conditions.

Coverage and logistics

HG World ships throughout India and claims to have a presence in more than 15 cities. It offers cash on delivery and free delivery on almost all products. The company also allows customers to receive the product, try it and, if not satisfied, return it to try other options. In addition, if the customer finds a lower price elsewhere, the company undertakes to match it.

Customer service

The website states that the HG World team assists in both sales and after-sales. Rishi Agrawal is mentioned as sales contact, available Monday to Saturday from 10:00 a.m. to 7:00 p.m. The company also has a contact form and a blog. Customers have left reviews highlighting the speed of delivery, Ankit's attention and the quality of the products.

Location and contact

D1, Bhawani Mata Mandir Road, Beside Hanuman Mandir, Pardi, Nagpur, Maharashtra-440035 · Phone: +9186453 22052 · Email: admin@hgworld.in · Hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday,Sunday 00.00-23.59