Arajet

Arajet, a Dominican low-cost airline in the Americas

Arajet is an airline that presents itself as a low-cost option for flying across the American continent. Its proposition is based on a fleet of Boeing 737 MAX 8 aircraft and affordable fares, with simple service bundles that passengers can configure according to their needs.

Fleet and service model

The company operates exclusively with the Boeing 737 MAX 8 fleet, according to information published on its website. The sales model is organized around base fares to which add-ons can be added, called bundles, which group services such as baggage, seat selection, priority access, change flexibility and travel assistance.

Additional services for passengers

The website details a series of services that travelers can purchase or manage before their flight:

• Service bundles with different levels of coverage.
• Checked baggage and carry-on baggage.
• Seat selection.
• Priority access.
• Refunds and change flexibility.
• Travel assistance.
• Onboard menu.

Trip management and customer service

The site allows you to manage your booking and check-in, check flight status and access information about travel requirements. It also offers specific sections for traveling with children, traveling with pets and special assistance. For changes and modifications, the airline has a dedicated section within its platform. Customer service is channeled through a help center, contact forms and a sales portal.

Destinations and promotions

The company communicates routes to and from Punta Cana, as well as a promotional campaign called Purple Days, with fares from US$4 or discounts of up to 44%, valid through September 30 according to the information shown on the site. It also announces new routes and a section to explore more destinations. The company presents itself as a trusted Dominican service for flying across the Americas.