Resos

A reservation arriving through a website and a guest walking in without booking need a place within the same service. Resos develops reservation and table management software for restaurants, cafés, bars, and pubs. Based in Copenhagen, the company brings these operations into a shared platform. Its approach replaces scattered calls, emails, and notes with a reservation record staff can consult and use during service.

Taking reservations begins with a link or widget added to the business’s website and social channels. The offering includes Reserve with Google as another booking route. The practical purpose is to bring requests from different sources into the same table system. Resos presents widget installation without coding, with a booking page allowing guests to start through the restaurant’s own channels.

Management can be explored through table, list, and calendar views. Demonstrations distinguish accepted bookings, seated guests, and walk-ins, alongside times, party sizes, and assigned tables. Names and figures on these screens are usage examples. What matters to a restaurant is the relationship between each booking and available capacity: when a party arrives, how many people it includes, and where it will be seated.

Automatic reminders, customer profiles, and an online waitlist extend the work beyond recording a time. The company includes messaging and deposit management among its features, with integration resources and a developer API. These tools connect the booking flow with customer follow-up and other systems used by the business, according to its configuration.

The management interface and guest booking process offer several languages, including Spanish, English, French, Italian, German, and Danish. A free plan covers up to twenty-five bookings a month, with paid plans for higher volume. Resos advertises a model without booking commissions or per-guest cover fees, with setup and support. Plan selection relates to booking volume, while service terms govern platform use.

A knowledge base, Resos Journal, customer stories, and product updates accompany the system. Contact channels cover restaurant questions, with email support also available. Its getting-started guidance moves through creating an account and configuring operations before taking bookings. Resos addresses a specific front-of-house problem: bringing availability, tables, and requests into a tool the team can use during each service.