m5digital

m5digital: Office Equipment and Print Services in Ottawa

m5digital is a company based in Ottawa, Ontario, that sells, leases, and repairs office equipment for businesses of all sizes, from home offices to large companies. Its operations extend to the Ottawa, Kemptville, and Brockville regions, also in Ontario. The firm has 20 years of experience in the industry.

The company's name sums up its approach: the "m5" refers to the five manufacturers from which it selects equipment to suit its customers' various needs, while "digital" reflects the digital nature of today's copiers, aimed at maximizing quality and minimizing downtime.

Equipment and Brand Catalog

m5digital's inventory includes multifunction printers and copiers, standard printers, scanners, wide-format printers, paper shredders, and folders. The company also offers refurbished equipment for those seeking a more economical option. Among the brands it distributes are Xerox and EPSON.

Managed Print and IT Services

The company provides print solutions that include printer and multifunction device management, mobile device printing, and document capture and management. In the area of managed IT services, clients gain access to new servers, virtual PCs, and new thin clients with no capital investment, according to the company itself.

Sales, Leasing, and Repairs

Equipment can be purchased or leased. m5digital keeps its inventory in good condition and performs any necessary repairs or services to return equipment to full working order when issues arise. The company has factory-trained technicians and guarantees a four-hour response time, with a stated average of two hours and twenty-five minutes. Many of the machines it sells include service notifications that automatically contact the office when maintenance is needed, reducing downtime associated with toner depletion.

Customer Service and Training

The firm delivers and sets up equipment at no additional cost and offers on-site training at the customer's premises by a product trainer. This training is repeated for new employees as long as the company retains the equipment. m5digital keeps detailed records of every purchase, so the customer does not need to keep boxes or receipts. The company offers a 100% money-back guarantee for 90 days.

Customer Profile

Its services are aimed at businesses of all sizes, from home offices to large companies, in the Ottawa, Kemptville, and Brockville areas. The company offers free estimates and ongoing training for its staff through regular courses to stay up to date with industry developments.

Location and Contact

Phone: 613-695-4040