La Luna Melbourne

La Luna Melbourne: online fashion with international shipping

La Luna Melbourne is a fashion store that operates exclusively through its website. Its catalog brings together clothing and footwear for women and men, with a proposal that the brand itself describes as elegant, practical, and designed for the autumn and winter seasons. The company sells its products with free shipping worldwide and no minimum order.

Women's catalog

The women's section includes dresses, jumpsuits and sets, tops and blouses, blazers, loungewear and slippers, jackets, pants, sandals, and sneakers. Featured items include models such as the one-shoulder linen maxi set, the satin corset maxi dress, the bohemian resort maxi dress, the elegant pleated jumpsuit, the sequin party dress, the lace maxi dress for evening, the gold metallic corset maxi dress, and the linen shirt maxi dress with darts. Many of these products are offered in several color combinations.

Men's catalog

The men's offering comprises shirts, polo shirts, coats and jackets, pants, sneakers, and loafers. The catalog shows items such as wide-leg track pants with cargo pockets, drawstring jogger pants, linen shirt and shorts sets, vintage rugged lace-up boots, and business leather lace-up shoes. This section also offers different color variants.

Promotions and purchase conditions

The site indicated a spring sale with discounts of up to 50% sitewide, applicable to a limited selection of items. Catalog prices appear with reductions from the original price on numerous products. The company offers free shipping on all orders, with no minimum purchase, and ships to customers worldwide. The return policy allows you to request a return within 30 days of receiving your order; items must be unused, unwashed, and in their original condition, with original packaging whenever possible. For change-of-mind or sizing returns, the cost of return shipping is paid by the customer; if the item is faulty, damaged, or incorrect, La Luna Melbourne covers the return costs. The company asks that you contact them by email before making a return.

Order tracking and management

Once the order has been dispatched, the customer receives an email with the tracking information, which may take time to become active. The site has a specific page to check the shipment status. The company also handles requests to change or cancel orders as long as the order has not yet been processed.

Customer service and hours

Customer service is provided via email at support@laluna-melbourne.com. The published service hours are Monday to Friday from 9:00 a.m. to 5:00 p.m. (GMT+11) and Saturdays from 12:00 p.m. to 5:00 p.m.