Umart

Umart, computer store and PC repair service in Australia

Umart presents itself on its own site as "Australia's No.1 Computer Store" and operates as a specialist computer retailer with online sales and either in-store pickup or home delivery. Its catalogue covers components and equipment from the leading brands, as well as a line of technical services for desktop computers.

Computer product catalogue

The store's offering is organised into major product areas. These include desktop computers, laptops, tablets, components, peripherals, storage devices, networking, printers and scanners, audio, cameras and imaging, cooling and digital accessories.

• Desktop computers: branded, gaming, office and mini PCs, servers, AI workstations and custom configurations.
• Laptops and tablets: models from Acer, Asus, Dell, Gigabyte, HP, Infinity, Lenovo, MSI, Microsoft Surface, Panasonic and Razer, as well as the Apple range.
• Components: AMD and Intel processors, GeForce and Radeon graphics cards, motherboards, RAM, power supplies, cases and air or liquid cooling.
• Storage: internal and external hard drives, SSDs, optical drives, NAS and USB and SD holders.
• Peripherals and accessories: keyboards, mice, monitors, headphones, microphones, gaming chairs and desks, controllers and racing simulators.
• Printing and imaging: inkjet, laser and multifunction printers, scanners, thermal printers, inks and cartridges, as well as 3D printers and laser engravers.
• Networking and connectivity: routers, modems, switches, access points, adapters and wifi extenders.
• Smart devices: drones, watches and activity trackers, home automation, sensors and virtual and augmented reality accessories.
• Software and services: accounting, antivirus, office, design and illustration software, operating systems and Mac software.
• Lifestyle: collectible figures, arts and crafts and stationery, baby and preschool products, and car cleaning and care items.

PC repair and upgrade service

Umart offers a desktop computer repair and upgrade service aimed at improving performance. The company states that customers who book online get a rate of $80 for the hardware diagnosis or health check report, compared with $100 for those who come without an appointment. The service covers common problems such as boot failures or blue screens, hard drive failures, power supply issues, slow performance, unusual noises, viruses and visual glitches. The technical team repairs and replaces components as needed. The company expressly states that it does not carry out laptop repairs.

Umart Pick2Fix: door-to-door pickup and delivery

The Pick2Fix service brings the repair to the customer's home or office: Umart picks up the equipment, repairs it and returns it. The company describes pickup within one hour and a fast return, with free pickup and delivery. The service includes professional repairs, hardware upgrades and software troubleshooting. The stated rate is $110, which covers diagnosis and installation but not replacement parts. The company does not offer laptop repairs under this service and requires the customer to pack the equipment securely before booking. Pickup is carried out by an Uber driver, who usually arrives about 30 minutes after booking, according to the approximate estimate published by the company.

Purchase and configuration