TPG

TPG: nbn® internet and mobile plans in Australia

TPG is a telecommunications service provider in Australia that offers nbn® internet plans and SIM-only mobile plans. The company presents itself with a 40-year history of activity and provides home connectivity services.

nbn® internet plans

TPG's catalogue includes nbn® plans with different speeds and conditions. Among the featured offers is the nbn®500 plan with a locked price of $74.99 per month for 12 months, with a fast modem included in a 24-month contract. The typical evening speed (7-11 pm) is 500 Mbps. The price reverts to $94.99 per month at the end of the promotional period. The offer is available until withdrawn and applies to new FTTP/HFC connections. The minimum cost is $84.99 if the modem is returned.

The company also offers fibre optic plans (TPG Fibre), 5G home broadband plans, home wireless internet plans and bundles that combine nbn with home phone. It also offers an nbn Fibre Upgrade service and an nbn Price Beat Guarantee.

Mobile plans

TPG offers SIM-only mobile plans. The current promotion includes a 50% discount on mobile plans for 6 months, according to the page title. The company also provides top-up services, international roaming and order management.

Support services and tools

TPG's website provides customers with a support hub, an order tracker, a network coverage map and a network status checker. It also offers the ability to check service availability by entering an address.

Corporate changes

The company reports that Chariot, another service provider, is now part of the TPG family. As a result, TPG will be the new home for Chariot's value plans, and customers can explore TPG's nbn® plans to find suitable phone and broadband bundles.

Customer service

TPG provides phone support through several numbers. General support hours are Monday to Sunday from 8 am to 10 pm. For installation status enquiries, there is a specific line available Monday to Friday from 8 am to 8 pm.