AirKeeper

AirKeeper: short-term rental management in Australia

AirKeeper is a short-term rental property management agency with a real estate licence and an official Airbnb partner. Founded in 2016 in Sydney, the company presents itself as an Australian business specialising in turning long-term rentals into five-star rental homes. Its activity focuses on end-to-end management for owners who want to let their property in the short-stay market, as well as corporate rental management.

Services for property owners

The company offers an end-to-end management service covering everything from cleaning and maintenance to guest relations. The services detailed include:

• Full management: handles all aspects related to the property, from cleaning to guest care.
• Furnishing: provides personalised and affordable furniture and decor, tailored to the style of each home.
• Corporate rentals: property management for the business travel sector, with links to insurance companies, relocation agents and the entertainment industry.
• Cleaning and linen: professional cleaning service, linen supply and restocking of essentials.
• Maintenance: property maintenance services through a network of trusted professionals.
• Concierge: concierge services for owners and guests.
• Buyer's advocacy and vendor advocacy: representation in property buying and selling.
• Long-term rental: management of traditional leases.

Management model and pricing

AirKeeper only charges owners when they earn income. The management commission stated is 18%. The onboarding process begins with a property assessment and a personalised appraisal within 24 hours, with well-founded projections and market analysis. After signing, an area manager is assigned as a personal contact, an inspection is carried out, professional photography and styling are arranged, and listings are created on the main platforms. Listings are usually published within 7 to 10 days of registration.

Distribution and dynamic pricing

The company does not limit advertising to Airbnb: properties are shown on twenty other channels, in addition to its own booking platform, to broaden exposure and occupancy rate. The pricing system is dynamic and constantly adjusts based on data and AirKeeper's own technology, with the aim of maximising the owner's income.

Owner dashboard

Owners have an Owner Dashboard with transparent information on upcoming bookings, property details and past performance. The platform allows you to check the property's status 24 hours a day and manage multiple properties in a single account.

Geographic coverage

AirKeeper operates in several states and territories of Australia. The areas of operation mentioned include, in New South Wales, Sydney and its areas (North Sydney, Central, Eastern Suburbs, Northern Beaches), Central Coast, Blue Mountains, Lake Macquarie, Newcastle, Hunter Valley, Port Stephens, Wollongong, Kiama, Shellharbour, Batemans Bay, Jervis Bay, South Coast, Bundeena and the Ulladulla region. In Victoria it operates in Melbourne, Mornington Peninsula and Geelong; in Queensland in Brisbane, Gold Coast, Sunshine Coast and Noosa Heads; and in the Australian Capital Territory in Canberra. The company also mentions Byron Bay among its locations.

Track record and portfolio

Since its founding in 2016, AirKeeper has expanded its presence to multiple states and territories. The company states it manages a portfolio of more than 500 properties. Its offering is aimed at both owners looking to maximise the return on their investment and guests booking stays through its platform.

Offices and locations

Alexandria office: 12/77-79 Bourke Road, Alexandria, NSW 2015

Broadbeach office: Suite 167, 10 Albert Ave, Broadbeach, QLD 4218

Manuka office: Suite 290, M Centre, 11 Palmerston Lane, Manuka, ACT 2603

North Melbourne office: 25/204 Dryburgh St, North Melbourne, VIC 3051

Wyong office: 3 Amy Close, Wyong, NSW 2259

Mornington office: 1/33A Dava Drive, Mornington VIC 3931