Cooki Haircare

Cooki Haircare, Australian-made solid shampoos and conditioners

Cooki Haircare is an Australian company that sells shampoo and conditioner bars, as well as sustainable hair and body accessories. The brand presents itself as a plastic-free alternative made without harsh chemicals, and states that all orders are shipped from a warehouse in Sydney. Its catalogue includes 52 products and is organised by hair type and specific needs.

Range of bars and formats

The shop offers shampoo and conditioner bars, as well as hair masks and oils, gift boxes and bundles. Featured products include the argan oil shampoo bar for dry, grey or curly hair; the purple shampoo bar to neutralise yellow tones; the rice water protein shampoo bar for repair and growth, suitable for keratin-treated and colour-protective; the peppermint shampoo bar for dry, flaky or itchy scalps; the ginger shampoo bar for volume or normal hair; and the argan and jasmine conditioner bar for all hair types. A purple conditioner bar for all hair types with a mild scent and a hair growth bundle with rosemary oil and cinnamon are also available.

The brand allows customers to build their own bundles with savings of up to 25%. The catalogue can be filtered by hair type: itchy or flaky scalp, oily scalp, hair loss or thinning, dry, curly or frizzy hair, sensitive skin, grey hair and mild scent preference. There is also a specific category of hair care for after chemotherapy, with low-toxicity products and gentle formulas, such as coconut shampoo and cinnamon and ginger bars to help counteract hair thinning.

Formulation and product features

According to the brand's own information, all shampoo and conditioner bars are palm oil-free, not tested on animals and vegan. The company states that none of its products are tested on animals and that the only non-vegan ingredient in its range is the pearl powder in its hand and body soap, derived from oysters through a process that, according to the brand, does not involve their sacrifice. The bars are presented as free from parabens, phenoxyethanol, phthalates, silicones, PEGs and synthetic fragrance, which the company describes as a low-toxicity option, also during pregnancy. For those who avoid essential oils, the brand recommends the rice water, argan oil, coconut and coconut conditioner products; it warns that the argan and jasmine conditioner does contain jasmine essential oil and that the unscented version of the purple shampoo includes a dye.

Regarding colour, the brand states that all its bars are safe for highlighted hair and that, for dark dyes or vivid colours such as purple, red or blue, it recommends the rice water protein shampoo bar, formulated to protect colour and slow its loss. The purple shampoo and conditioner bars are designed for blonde, grey or highlighted hair and help neutralise yellow tones. The rice water shampoo bar, sulphate-free, is specifically formulated for keratin-treated or permed hair.

Shipping and guarantee

The company dispatches orders within 24 hours, Monday to Friday and excluding New South Wales public holidays, it states. Standard orders usually arrive in 2 to 5 working days and express orders in 1 or 2 working days; during sale periods such as Black Friday, processing times may be longer. Shipping costs vary by destination: flat rate of AUD 9.45 in Australia with free shipping over AUD 69; NZD 9.99 in New Zealand with free shipping over NZD 69; USD 9.99 in the United States with free shipping over USD 59; CAD 12.99 in Canada with free shipping over CAD 69; AUD 19 (around GBP 10) for the UK, EU and EFTA with free shipping over AUD 89; and SGD 14.99 in Singapore with free shipping over SGD 89.

The brand offers a 60-day happiness guarantee: if the customer is not satisfied, they can return the product and request a refund by writing to its email address. The stated conditions require that the return is received within 60 days, that the bar was purchased on its website with proof of purchase, that no more than 25% of the product has been used and that the refund is made via the same payment method. Shipping and return costs are not refunded, and exchanges involve paying for new shipping.

How to use conditioner bars

The brand explains that its conditioner bars are not designed to lather, but are applied directly to the hair like a solid block of oils. It notes that each bar lasts several months, is economical and lightweight, so it does not weigh down fine or limp hair.

Location and contact

Email: hello@cookihaircare.com