Australian Translation Services

NAATI-certified translation for official procedures in Australia

Australian Translation Services is an Australian language services company that works with more than 500 translators and interpreters and covers over 150 languages. Its activity focuses on translations certified by NAATI (National Accreditation Authority for Translators and Interpreters), the body that accredits translators and interpreters in Australia and whose certifications are accepted by the country's public administrations for official purposes.

The company presents itself as a provider of translation and interpreting services for governments, businesses, not-for-profit organisations, individuals and the private sector, with the aim of facilitating communication with a multilingual population. According to its own description, it has more than seven years of experience and dedicated project managers.

Documents and procedures it translates

The company's catalogue includes the translation of documents commonly used in migration, legal and administrative processes. Among the types of documents it mentions are:

• Birth certificate
• Driver licence
• Marriage certificate
• Medical report
• Police report
• Bank statement
• Trade certificate
• Death certificate
• Degree certificate
• Diploma
• Divorce certificate
• Passport
• Power of attorney
• Fact sheet
• Poster
• Single status certificate

In addition to personal documents, the company translates corporate communication material such as brochures, websites and magazines.

Interpreting and multicultural communication services

Alongside written translation, Australian Translation Services offers telephone, video and face-to-face interpreting, as well as specific interpreting services for Aboriginal communities and sign language. The company also provides communication services for CALD (culturally and linguistically diverse) populations, multicultural market research, community checking of materials, Indigenous communications, multilingual typesetting, video production, voice-over, transcription and subtitling.

Industries served

The company organises its offering by industry, including legal, financial, healthcare, education, government, tourism, automotive, retail, gaming and software. It also translates marketing and corporate communication material.

Languages available

The site lists a broad repertoire of languages, including Japanese, Spanish, Italian, Slovak, Portuguese, Tamil, Turkish, Korean, Indonesian, French, German, Thai, Vietnamese, Karen, Chinese, Polish, Khmer, Arabic, Malay, Persian, Punjabi, Hindi, Greek, Dutch, Romanian, Marathi, Ukrainian, Fijian, Croatian, Bosnian, Icelandic, Serbian, Danish, Czech, Tigrinya, Maori, Tongan, Samoan, Sinhala, Macedonian, Swedish, Hungarian, Tagalog and Russian.

Turnaround times, guarantees and customer service

The company states that it offers 12-hour delivery, a quote within 30 minutes and a response within 30 seconds during business hours. It mentions a money-back guarantee, free revisions and a quality control process with review by linguists before delivery. Its customer service team operates 24 hours a day, seven days a week, including weekends and holidays, and can assign a new translator if the assigned one is unavailable.

The site shows a rating of 4.8 on Google and 4.9 on Trustpilot, with more than 200 reviews on the latter platform. The published testimonials mention translations of handwritten marriage certificates, driver licences, birth certificates and apostilles, with turnaround times ranging from less than 24 hours to three days.

Client profile

According to its presentation, the company works with public administrations, law firms, businesses, not-for-profit organisations and individuals. The site states that it has collaborated with more than 5000 clients and highlights its partnerships with legal firms and government bodies.

Location and contact

Room 7/Suite 6, Level 8, 11 The Boulevarde, Strathfield, NSW, AU