GoSwitch

GoSwitch, electricity and gas comparison for Australian homes and businesses

GoSwitch presents itself as a free advisor for energy consumers in Australia. Its core activity is comparing electricity and gas plans, with a support service that reviews the fine print of offers and guides the customer through the switching process. The company states it operates with a single point of contact and provides ongoing support after sign-up.

The site indicates that the service is free for the user and is funded by commissions paid by the chosen retailer when the switch is finalised. According to its own explanation, the tool relies on comparison technology, call centre staff, and a simplified process.

Services it compares

• Electricity for homes and small businesses.
• Gas.
• Electricity connections.
• Business energy.
• Internet.
• Solar.
• Health insurance.

The electricity and gas comparison accommodates residential and small business profiles and includes the option to factor solar panels into the calculation. The user enters their postcode, selects the type of consumption, and provides a mobile phone number or email address to receive a proposal.

What factors are included in the comparison

GoSwitch states that it evaluates rates per kilowatt hour, feed-in tariffs, off-peak and time-of-use savings, discounts, exit fees, smart meters, and other variables that affect the price. It also considers bundle deals that combine gas and electricity in a single plan, sign-up bonuses or prompt payment discounts, and plans tailored to solar feed-in compensation.

The company claims to monitor public offers and negotiate special agreements that, it says, are not usually available to consumers directly, and to update data regularly as providers change their rates.

Geographic coverage and market

The service targets the deregulated energy market in New South Wales, Victoria, Queensland, South Australia, and Tasmania. The company explicitly mentions its activity from South East Queensland to South Australia. Among the retailers it says it compares are AGL, Origin Energy, Energy Australia, Dodo Power & Gas, Blue NRG, 1st Energy, Ovo Energy, Blue Energy, and Powershop.

The switching process, step by step

The described procedure consists of four stages: the customer provides their energy profile; the company calculates and presents a quote with the offer it considers most competitive; once accepted, it handles the sign-up; and finally, it communicates the request to the retailer and notifies the current provider to stop billing after the next meter reading. GoSwitch ensures it handles the arrangements without calls or paperwork on the user's part and keeps the customer informed by email during the process.

Team and background

Clint Robinson has led the company since 2017, according to corporate information, after more than a decade in the comparison sector. The company is headquartered in South Melbourne, Victoria, and describes a support team via call centre and online chat that retains previous enquiry data to offer follow-up.

Location and contact

Level 1, 244 Park Street, South Melbourne 3205, Victoria