Backyard Discovery Australia

Backyard Discovery Australia: garden and outdoor leisure structures

Backyard Discovery Australia is an online store that sells structures designed to turn the garden into a space for play, relaxation and entertaining. Its catalogue is organised into categories such as swing sets and slides, wooden cubbies, BBQ bars, gazebos, pergolas, greenhouses and carports. The company presents delivery included on all orders as one of the standard conditions of its service.

Catalogue: from children's play to adult entertaining

The range covers two main outdoor uses. On the one hand, play sets and wooden cubbies are designed to keep children active outdoors. On the other, gazebos, pergolas, BBQ bars and greenhouses meet needs for leisure, gatherings and home growing. The store groups these products under the categories of swing sets, wooden cubbies, bars and BBQs, gazebos, pergolas, greenhouses and carports.

Featured models in the catalogue

Among the most recent additions shown by the store are several wooden and steel greenhouses, as well as galvanised steel pergolas with adjustable louvres. The prices published at the time of analysis were as follows:

• 2.9m x 1.8m Bellerose Greenhouse: $5,499.00 AUD.
• 2.9m x 1.9m Willow Greenhouse: $3,899.00 AUD.
• 3.3m x 2.2m Poppy Greenhouse: $6,599.00 AUD.
• 3.9m x 3.5m Bellerose XL Greenhouse: $9,499.00 AUD.
• 3.6m x 3.0m Sarasota Steel Louvered Pergola: $3,999.00 AUD.
• 4.3m x 3.0m Sarasota Steel Louvered Pergola: $4,399.00 AUD.

The store describes the Bellerose greenhouse as a cosy, rustic model with built-in features, the Willow as a sturdy timber structure that blends practicality with contemporary design, the Poppy as a spacious greenhouse for growing year-round and the Bellerose XL as a walk-in greenhouse with plant-friendly features for avid gardeners. The Sarasota pergolas are presented as galvanised steel structures with adjustable louvres for year-round outdoor enjoyment.

Materials, design and service

The company emphasises the selection of materials and the design of each product, with the stated aim of delivering solid performance in all kinds of weather. It notes that its designs combine visual appeal and strength, and that it provides customer service throughout the lifespan of the product. The store also mentions the PRO-TECT™ label, which it associates with tested, high-performance materials.

Buying and visualisation experience

The website includes an augmented reality tool that lets you see how products would look in your own garden before buying them. In addition, the store offers live chat support and maintains a corporate blog. The buying process includes the option to pay in instalments via PayPal Pay Later.

Customer support

Support is provided by phone and email. Phone hours are Monday to Friday: 8am - 5pm AEST, and Saturday & Sunday: 5am - 11am AEST. The company operates from Australia, as indicated by its national .com.au domain and its use of the AEST time zone in the contact information.