Wired4Cloud

Wired4Cloud: managed IT support for Melbourne businesses

Wired4Cloud is a managed service provider (MSP) based in Melbourne, Australia, serving both small businesses and large organisations. Its approach is built around proactive management of the client's entire IT ecosystem for a flat monthly fee, with the stated aim of eliminating hourly billing and unexpected costs. The company presents itself as a comprehensive partner covering everything from technology strategy to ongoing monitoring.

Infrastructure and support services

The service catalogue includes IT support both through escalated helpdesk and on-site assistance. Wired4Cloud also designs and implements network and wireless solutions using manufacturers such as Cisco, Fortinet and Aruba, with experience in enterprise and government environments. The company also offers IT procurement services, managing the purchase and deployment of business-grade hardware tailored to the client's budget.

Cybersecurity and unified communications

In the area of security, the company carries out complete audits of systems and processes to identify the most cost-effective solution. As a 3CX partner in Melbourne, Wired4Cloud designs, supplies and maintains VoIP phone systems that enable calls, messaging and client management from any device, with number porting, configured handsets and mobile and desktop apps. The firm also installs CCTV systems for residential and commercial use.

Cloud solutions and SharePoint

Wired4Cloud offers managed application services across public, private and on-premises cloud environments, as well as the design and development of custom SharePoint intranets and document management systems, aimed at improving internal communication and protecting information.

Service model and coverage

The company advocates a direct support model with no ticket system: the client calls a direct line and speaks immediately to a local technician in Melbourne. Wired4Cloud states that its certified team has more than 30 years of accumulated experience and offers 24/7 remote monitoring. Its coverage extends across Victoria, with a presence in locations such as Altona, Point Cook, Williamstown, Footscray, Werribee, Hoppers Crossing and Sunshine.

Sectors served

The company lists among its clients sectors such as medical centres, dental clinics, logistics and transport, warehousing, law firms, accounting practices, manufacturing, construction and trades, import and export, real estate and allied health.

Location and contact

7 Ginibi Drive, Altona North, VIC, AU