Pepper Money

Pepper Money, non-bank lending in Australia and New Zealand

Pepper Money is a non-bank lender operating in Australia and New Zealand and describes itself as one of the largest in the sector in both countries. The company began 26 years ago with the aim of making home loans easier for people who had been turned down by traditional banks. Since then it has expanded its range and, according to its own figures, has helped more than 656,000 Australians access different types of finance.

The company has been listed on the Australian Securities Exchange (ASX) since May 2021 and has held a "Strong" rating as a residential loan servicer since January 2012, as well as being included on S&P's Global Select Servicer List.

Finance products

Pepper Money's range is organised into four main areas: home loans, personal loans, car loans and commercial finance. Each line includes options tailored to specific situations.

• Home loans: for home buyers, refinancing, self-employed borrowers, people with limited credit history, first home buyers and investors.
• Personal loans: for debt consolidation, home renovations and holidays.
• Car loans: vehicle finance, electric vehicles and business vehicles.
• Commercial finance: loans for commercial property, self-managed super funds (SMSF) and equipment and asset finance.

Focus on diverse credit situations

The company's proposition targets profiles that often fall outside traditional banking criteria. Pepper Money says it assesses each case based on the applicant's real situation, with flexible documentation options and an assessment that goes beyond the credit score. Among the groups it targets are self-employed workers, applicants with limited credit history and customers looking to refinance their current mortgage.

Resources and tools for customers

Pepper Money's website offers users repayment calculators for home, personal and car loans, as well as application and enquiry forms. It also provides a help centre with informative articles on topics such as home loan refinancing, choosing a personal loan, electric vehicle finance and tips for self-employed people. The company maintains a dedicated financial support channel for customers facing difficulties with their repayments.

Industry recognition

The company has received distinctions at the Non-Bank Lending Awards, where it was recognised in the categories of best specialist loans and best prime owner-occupied home loans. It also won a secured personal loan award from Finder and was recognised as best specialist lender by the Mortgage & Finance Association of Australia.

Corporate structure and regulation

Pepper Money Limited is listed on the ASX and acts as servicer for home loans originated by Pepper Finance Corporation Limited. Vehicle and asset finance is provided by Pepper Asset Finance Pty Limited. Personal loans marketed under the Pepper Money Personal Loans brand are offered by Now Finance Group Pty Ltd as agent for NF Finco 2 Pty Limited. The company operates as a regulated non-bank lender: it does not take deposits and funds its loans through debt capital markets.

Updates for customers from other institutions

The site states that customers coming from RAMS or HSBC have a dedicated information hub with FAQs and support to manage the transition to Pepper Money. The company also announced that, following the Reserve Bank of Australia's official cash rate announcement, it would apply a 0.25% per annum increase to the variable rates on existing residential, commercial, construction and SMSF loans from 9 October 2026.