Callie

Callie: Personalized Gifts for Every Occasion

Callie is an online store specializing in personalized gifts that has been operating since 2017. Its catalog includes products to which customers can add names, phrases, or photos to turn them into unique pieces. The company serves customers in more than 150 countries and has a team of more than 1,000 people, including designers, artisans, and customer service staff.

History and Origin

The brand grew out of a personal experience of its founder, who in 2013 was looking for a special gift for his wife and, unable to find one, decided to create a personalized piece of jewelry. The positive reception led him to open a small online store in 2014 with handmade gifts. In 2017, the project was consolidated as Callie, a brand dedicated to creating personalized gifts.

Catalog and Categories

The store organizes its products into more than 300 categories and offers over 20,000 unique items. Featured sections include the following:

• Wedding and Memorial Gifts
• Halloween
• Bags and Luggage Tags
• Blankets
• Christmas, with tree ornaments and holiday decorations
• New Arrivals
• Birthday Suggestions

The catalog includes products such as photo bracelets, blankets, canvas prints, mugs, school supplies, photo necklaces, baby shower gifts, personalized leather tags, keychains, Kindle cases, travel jewelry cases, enamel mugs, notebooks, thermal cups, kids' cutlery, medical alert ID tags, guest books, water bottles, cushion covers, wine bags, Christmas stickers, luggage tags, glass acrylic ornaments, Easter baskets, and birth flower and birthstone necklaces.

Personalization and Design Tools

Callie's approach is based on deep personalization: customers can add a name, phrase, or image to each product using simple design tools. The company states that every item can become a unique gift and that its team continuously works on designing new pieces.

Shipping and Customer Service

The site indicates that delivery time consists of processing time, generally 1 to 5 business days, plus shipping time. The company offers returns within 99 days. Customer service is available 24 hours a day, 7 days a week, by email and Messenger. You can also contact by phone Monday through Friday, from 11:00 to 20:30 AEST. Callie has its own mobile app.

International Presence

Callie serves customers in more than 150 countries, and its website shows versions for Australia, the United States, Canada, France, Germany, the United Kingdom, Italy, the Netherlands, Spain, Ireland, Norway, Finland, Sweden, and Poland. The company is headquartered in Australia, as indicated by the au.callie.com domain and the Australian phone number.

Location and Contact

Phone: +61 1800 136 901 · Email: support-au@callie.com · Hours: Monday to Friday, 11:00 - 20:30 AEST