My Cruises

My Cruises, cruise agency with fly, stay & cruise packages

My Cruises is an Australian cruise agency that presents itself as the number one in the country in its sector, according to its own communication. Its offering is built around packages that combine return flights, city stays and the cruise itself, with an added-value component that the company describes as Bonus Value and exclusive inclusions.

Fly, stay & cruise packages and added value

The agency's catalogue is organised mainly into fly, stay & cruise packages, which include return flights, city nights and the cruise segment. In its offers, the company details a Bonus Value that can be onboard or in the form of package savings, and which in some cases includes always-included beverages, specialty restaurants and wifi packages. The prices published at the time of the analysis are expressed in Australian dollars per person and are accompanied by a booking deadline.

Destinations and collections

The agency covers a wide range of destinations, including the Caribbean, Hawaii, Japan, the Greek Islands, the Mediterranean, Scandinavia, Africa & Middle East, Alaska, Antarctica & Arctic, Asia, Australia & NZ, Central Europe River, Egypt, Europe & UK, Hawaii & Pacific Islands, North America & Caribbean, North Europe and South & Central America. Its offering is grouped into collections such as Hot Deals, Explorations by Norwegian, Ocean Cruises, Touring Collection, Luxury River Cruises, Expedition, Exclusive Luxury, Last-Minute Cruises, River & Ocean Cruises and Cruise & Tour.

Explorations by Norwegian and My Touring

My Cruises prominently markets the Explorations by Norwegian collection, with programmes for 2027 and 2028 and itineraries through Europe & UK, the Mediterranean, Africa & Indian Ocean, Asia, Australia & New Zealand, North America & Caribbean, and the Arctic, as well as combinations with river cruises and with tours. The agency also promotes the Fly Free campaign within Explorations. In parallel, its My Touring division offers tours, with categories such as Last-Minute Tours, Europe Flash Sale, Rail Tours and Family Tours, and programmes through Europe, Australia & New Zealand, Asia, Japan & South Korea, Vietnam, South Africa, South America and North America & Canada.

Examples from the catalogue

Among the offers published at the time of the analysis are a 14-night Galápagos package departing 29 February 2028 with a stated value of AUD 19,990, from 17,990 per person; a 16-night programme through Singapore, the Philippines, Taiwan and Hong Kong departing 4 January 2028, from 4,490 per person; a 37-night crossing from New York to Paris via Greenland and Iceland departing 3 June 2028, from 14,990 per person; an 11-night Southeast Asia package departing 28 December 2027, from 4,990 per person; and a 13-night programme from Hawaii to Alaska departing 17 June 2027, from 4,990 per person. The catalogue also includes a 21-night tour through China and Japan, a 29-night package through the Rhine and the Mediterranean, a 14-night programme through the Greek Islands and Mediterranean shores, a 13-night Christmas proposal through Paris and Europe's rivers, a 16-night river cruise between Bucharest, Budapest and Prague, an 18-night programme through the Canadian Rockies and Alaska, and a 25-night crossing from Barcelona to Athens with an overnight stay in Cairo.

Traveller support services

The agency provides its customers with a help centre, a booking management service, a MyExplorations portal, a blog, gift cards and competitions, as well as emergency travel assistance and travel insurance. The company also publishes customer reviews and maintains a telephone support line.