Super Easy Storage

Super Easy Storage: mobile storage and door-to-door moving in Australia

Super Easy Storage is an Australian company dedicated to mobile storage and moving services. Its approach consists of bringing a storage unit to the customer's door, loading it with their belongings and then transporting it to a storage centre or the new address. The company presents itself as Australia's largest mobile storage provider and claims to have served more than 100,000 satisfied customers.

Founded in 2008 by Edward and Jordana Thirwall, the company originally operated under the name Super Cheap Storage and adopted its current name to better reflect its focus on flexibility, convenience and personalised service. According to its website, it has served more than 50,000 customers nationwide, stored 3.4 million items and achieved 92% customer satisfaction.

Moving and storage services

The company structures its offering into three main options:

• Moving: the team handles the pickup and delivery of items so the customer can focus on settling into their new home.
• Storage: they collect belongings, store them safely and return them when the customer requests.
• Moving + Storage: for those who need to coordinate both services in a single booking when timelines don't quite line up.

The process is divided into three steps: the company delivers the unit to the home, the customer can load it themselves or get help from the company's professional movers, and finally the team transports the unit to the warehouse or the new address. The company also offers the option of leaving the unit at the customer's home for days or weeks so they can organise loading at their own pace.

Customer profiles and uses of the service

Super Easy Storage targets different types of users:

• Homeowners who need to store their belongings during a move or renovation.
• Event organisers who require temporary space for materials.
• Businesses that need to store extra equipment or documents.
• Students who store their things during holidays, exchanges or flat moves.

The company also addresses needs such as decluttering the home, storing additional furniture or valuables, and offers flexible plans for both short and long stays, with no lock-in contracts.

Coverage and presence in Australia

The company operates in multiple locations across the country. Its website lists local mobile storage and moving services in Brisbane, Brisbane South, Canterbury, Bankstown, Eastern Suburbs, Geelong, Gold Coast, Inner West, Melbourne, Newcastle, Northern Beaches, Perth, Perth North, Perth South, Sydney and Sydney North Shore. The company describes itself as 100% Australian owned and operated.

Service features and security

The storage units are weatherproof, monitored by 24/7 CCTV and have secure access. The company states that only the customer can access their unit and that storage access is available six days a week, with two business days' notice. It also offers the option of returning the mobile unit to the customer's door for a small additional cost.

Regarding pricing policy, the company states it maintains a clear structure with no surprise fees and offers a best-price guarantee. It does not sell insurance for stored items, but notes that customers can add cover through their home or contents policy.

Tools and resources for customers

The website includes a space calculator that allows you to estimate the required volume before booking and get an instant quote. The company also publishes a blog and an FAQ section with information on terms, timelines and how the service works.