VehicleHistory.us

VehicleHistory.us: vehicle history reports from the VIN

VehicleHistory.us is an online service that allows you to look up a vehicle's history by entering its vehicle identification number (VIN). The search may include public DMV records, car history, title status, vehicle records, and accident records. The company states that reports are available in all states, although some local jurisdictions may have limited data.

The service expressly presents itself as a non-governmental entity and not affiliated with any government agency or consumer reporting agency. It also does not define itself as a credit reporting agency and notes that it is not covered by the Fair Credit Reporting Act (FCRA). Therefore, it warns that the information may not be used for decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance.

What the reports include

According to the information published, reports may contain a variety of records related to the vehicle and traffic history. Among the data it mentions are:

• Public traffic records, compiled from public court records, arrest logs, docket sheets, civil judgments, and other publicly available sources.
• DUI/DWI records, to verify whether there is a history of driving under the influence of alcohol or drugs.
• Car history, with ownership and service data.
• Criminal driving infractions, to check whether traffic tickets have turned into felonies.
• Vehicle details, including specifications and features.
• Fines, with costs associated with recent tickets and outcomes from court records.
• Speeding tickets that may appear in the record.
• Odometer readings, to verify that it has not been rolled back.
• Accidents, to learn about potential hidden damage on used cars.

The company clarifies that public driving records are not official DMV records or official driving records, and that, because errors can occur with any data source, some records may not be accurate or up to date.

Data sources and compilation process

VehicleHistory.us explains that it purchases data in volume through long-term contracts with industry-leading data providers and aggregators, which compile records from thousands of public and independent sources across the country. It then processes this information by standardizing formats, removing duplicates, and connecting related records. According to its description, this compilation and organization work makes it possible to deliver clear, easy-to-read reports.

The service states that records retrieval takes a few minutes and that the vehicle history report is made available online.

Customer service and account management

The company offers support by phone, email, and live chat. It states that records specialists are available 24 hours a day, every day, through its support channels. The typical email response time is 2 to 3 hours, and for immediate assistance it recommends live chat.

If a user cannot find the records they are looking for, they can contact the company to request a refund by phone, email, or live chat. It is also possible to close the account by contacting through those same channels or by using the close account button available on the page.

Privacy, opt-out, and data rights

The company devotes a specific section to consumer privacy rights, aimed both at people whose data appears in the records and at website visitors and account holders. For people who appear in public records, it offers an opt-out portal that allows listings to be suppressed by name and location, by phone number, or by mailing address.

It also allows you to exercise the right not to sell or share personal information for cross-context behavioral advertising purposes, and indicates that a preference signal such as Global Privacy Control may be used. In addition, anyone may submit access, correction, or deletion requests, with or without an account, although the company may need to verify identity before completing them. In the case of corrections, it clarifies that it is not the original source of the public records and that it cannot modify a record held by a government agency or another data provider.

For people covered by Daniel's Law, the site states that they can request removal by writing directly to its support email and providing a screenshot or link to their record, or their full name, date of birth, city and state of residence, and email address.