Premium Home Source

Premium Home Source, online store for kitchen and home appliances

Premium Home Source is a U.S. online store specializing in kitchen appliances and home equipment. It presents itself as an authorized dealer for leading brands in the sector and offers fast, free shipping, as well as financing programs. Its catalog is organized by brands, finishes, product types, and appliance packages, with a specific section for seasonal sales.

Brands and product categories

The catalog covers a wide range of appliance and kitchenware brands. Kitchen brands include FORNO, ZLINE, THOR Kitchen, Gordon Ramsay by THOR Kitchen, Samsung, Harvest Right, Kucht, Cosmo, ILVE, Induction Hardware, Danby, and Empava. In kitchenware and small appliances, it works with Caraway, ZWILLING, Henckels, Peugeot, Staub, Moccamaster, Miyabi, Dualit, and Fellow, as well as Loloi Rugs. In heating, cooling, and ventilation, it distributes MRCOOL, Big Ass Fans, Senville, Pioneer, and Tosot. The outdoor section includes Masterbuilt, Monument Grills, Kamado Joe, Ring, Blaze, Mont Alpi, Giraffe Tools, and Olle Gardens, and the bath and wellness section includes Golden Designs, Maxxus Saunas, Dynamic Saunas, Empava, Paris Mirror, and ZLINE Bath.

Kitchen appliances

The main offering focuses on major appliances. In refrigeration, it includes French Door refrigerators, panel ready, side-by-side, refrigerator drawers, and parts. In cooking, gas, dual fuel, electric, and induction ranges, plus parts. The section is completed by microwaves (drawer, countertop, over-the-range, and with air fryer), dishwashers (panel ready and energy efficient), range hoods (wall mount, insert, under cabinet, island, convertible, ducted, and outdoor), electric and gas wall ovens, wall ovens with air fry, warming drawers, and gas, electric, and induction cooktops and rangetops. It also sells wine coolers and beverage centers, freezers, freeze dryers, and ice makers, as well as commercial appliances.

Kitchenware, small appliances, and kitchen equipment

The kitchen section brings together kitchenware and utensils: cookware sets and pieces, bakeware, knife sets, coffee makers, kettles, flatware, glassware, dinnerware, salt and pepper mills, and utensils. In small appliances, there are coffee makers, toasters, kettles, blenders, juicers, air fryers, and irons and steamers. Kitchen sinks, faucets, pot fillers, trash and recycling, and garbage disposals are also included.

Heating and cooling, outdoor, and bath

In heating and cooling, it distributes mini splits, with DIY options and systems configurable by zones (from 1 to 6 zones), series such as MRCOOL DIY 5th Gen, EasyPro, Select, Hyper Heat, Advantage, and Olympus, and Senville LETO and AURA. The offering is completed with wall mount, ceiling cassette, and floor mount, and components such as condensers, air handlers, line sets, line set guards, condenser wall kits, electrical kits, and couplers. It also includes heat pumps, ceiling fans, evaporative coolers, air purifiers, and HVAC parts. Outdoors, it offers outdoor grill packages and grills, kamado grills, smokers, outdoor appliances, cameras, pizza ovens, grill parts, garden tools, and garden beds. In bath and wellness, it sells infrared, traditional, hybrid, indoor, and outdoor saunas, bathtubs, bathroom faucets, shower systems, mirrors, bathroom vanities, towel warmers, and smart toilets.

Packages, programs, and services

The store allows you to purchase pre-configured appliance packages or build your own using the ZLINE and THOR Kitchen package builders. It has a loyalty and trade account program called PREMIUM+, a financing program, a military program, a Rebate Center, a service to find contractors, and an educational section called Appliance Academy. The company states that it works with leading kitchen and home brands to offer professional appliances at an affordable price.

Customer service and policies

The site publishes FAQs and policies on shipping, returns, price matching, privacy, and warranty and protection plans. Phone support is available Monday through Friday from 9:00 AM to 9:00 PM EST and Saturday and Sunday from 9:00 AM to 6:00 PM. The catalog shows seasonal promotions, such as the Fall Sale and discounts on FORNO packages, with advertised savings of more than $1,000 on certain packages.