Chilipad by Sleepme

Chilipad by Sleepme: water systems to regulate mattress temperature

Chilipad by Sleepme is an American company dedicated to bed cooling and heating systems. Its main product, Chilipad 2.0, is a water-powered mattress cover that circulates chilled liquid beneath the user throughout the night. The company claims to have surpassed 300,000 customers and has been developing this type of solution for over ten years.

The system is presented as a response to nighttime awakenings from heat: according to the company, the mattress traps heat and causes sweating, while water is up to 25 times more efficient than air at regulating temperature. The catalog also includes the Chilipad 1.0, Chilipad Cube, and a Certified Renewed line.

Temperature control and operation

Chilipad 2.0 can cool down to 55 °F (about 13 °C) and heat up to 115 °F (about 46 °C). Control is via a mobile app, a nightstand remote — presented by the company as the first of its kind — or the buttons on the dock itself. The app allows you to set sleep schedules that adjust the temperature automatically, and the in-bed detection system activates that schedule when you get into bed. No subscriptions required.

The product is available in single or dual-zone configuration, so each person can set their own temperature. The company notes that you can start with one zone and add another later. The system is compatible with adjustable and split beds.

Technical features and maintenance

The company highlights that the unit is quiet, easy to clean and maintain, and does not generate electromagnetic fields in the bed. The core electronics are designed and assembled in the United States. The products are modular and repairable, with no obligation to replace the entire system when a part wears out. The company notes that the technology has a patent pending.

Target audiences

The manufacturer targets its systems at people who sleep hot, athletes looking to improve performance through cool sleep, menopausal women, and couples with different temperature preferences. The website includes educational content about night sweats, the benefits of sleeping in cool environments, and how cooling pads work.

Purchase, financing, and warranty

The catalog shows a starting price of $1,599 for Chilipad 2.0. The company offers free shipping to the 48 contiguous United States, free returns, and a 30-night trial with a full refund if the product doesn't win you over. Financing options are available through Shop Pay and Affirm, with stated rates from 0% to 36% APR subject to approval. The product is eligible for HSA/FSA payment through Truemed Payments, with eligibility restrictions. All new Chilipads include a limited warranty with an option to extend.

The company also sells through hospitality programs, wholesale, and partner and affiliate agreements, and offers discounts for military and first responder personnel.