Vionic Shoes

Vionic Shoes: arch support footwear for men and women

Vionic Shoes is a footwear brand that sells shoes, sandals, boots, and sneakers for men and women. Its approach centers on arch support technology, presented as a way to help relieve discomfort associated with plantar fasciitis and heel pain. The company states that every pair is made with high-quality, breathable materials, such as durable leather and soft suede, to provide all-day comfort without sacrificing style.

Women's catalog

The women's selection includes sandals, flats, and loafers, casual and walking sneakers, recovery footwear, heels and wedges, boots and booties, and slippers. The brand organizes part of its offering into capsules and seasonal editions, such as the fall collection, and offers wide width options. Featured models on the site include Larissa (bow ballet flat), Petra (ballet on a heel), Pilar (pleated-toe loafer), Uptown Sneaker, City Walk, Remi (slouch boot), and Peppa (cozy house slipper).

Men's catalog

The men's section offers sandals, walking and casual sneakers, recovery footwear, casual boots, and slippers. It also includes wide width categories, travel and work shoes, as well as the Tide line. The site also mentions the fall collection and walking sneakers within the men's offering.

Technology and biomechanical approach

The company presents its support technology under names such as Vio Motion Support and VioLab, and notes that its footwear has been accepted by the APMA (American Podiatric Medical Association). The site mentions a heel pain study and sells orthotic insoles and orthotic sandals. The brand's communication links its product design with biomechanics and well-being, with lines such as the ballet collection designed through the VioLab lens.

Programs and services

Vionic has a rewards and loyalty program that lets you earn points on every purchase and access exclusive offers. It also has a resale program (Resale), gift cards, and a blog. The brand states that it offers free shipping on orders over $100 and easy returns, and includes a 30-day challenge. The site lets you find physical stores.

Customer service

The company handles inquiries by phone and email, and offers sections for FAQs, contact, shipping, order status, returns, and exchanges. It also states its commitment to web content accessibility and provides a phone number and email for assistance for those who have difficulty accessing the content.