TVape

TVape: Online Vaporizer Store with In-House Brands

TVape is an online store that sells vaporizers and related accessories. Its catalog includes dry herb vaporizers, concentrate vaporizers, dab pens, electric dab rigs, 510 thread batteries, and wax vaporizers. The company presents itself as a specialized retailer that also designs and manufactures its own brands: Zeus Arsenal, Utillian, Tronian, and Litl.

Product Catalog

The offering is organized into several main categories:

• Dry herb vaporizers
• Concentrate vaporizers (wax vapes)
• 510 thread batteries
• Electric dab rigs
• Dab pens
• Vapor cups
• Vaporizers under $100
• Accessories: filters and bubblers, heating chambers, mouthpieces, grinders, dosing capsules, screens, and tools

The site allows filtering by features such as portable, desktop, conduction, convection, large battery, glass dab rigs, mini dab rigs, ice filtration, and water filtration. It also includes lists of the best products in categories such as 510 batteries, dab pens, dry herb, e-rigs, budget vaporizers, grinders, and ball vapes.

Featured Brands and Products

Among the brands distributed are Puffco, Arizer, Utillian, Shenzhen Crossing Tronian, Storz & Bickel, and Zeus. TVape identifies as an authorized reseller of these brands. Some of the most popular models in the catalog are Utillian 723, Utillian 850, Utillian 6, Tronian Omegatron, Utillian 8 Turbo, Zeus Arc GT4, Zeus Ion Pro, Tronian Gammatron, and Utillian 621.

The company also produces its own lines of vaporizers under the brands Zeus Arsenal, Utillian, Tronian, and Litl, which it designs and manufactures with proprietary technology.

Shipping, Warranties, and Purchase Policies

TVape offers free shipping on orders over $65 before taxes and after discounts. The company states that shipments include protective packaging and are processed quickly. It accepts hassle-free returns within 30 days of purchase. Products come with a manufacturer's warranty and, on selected devices, extended TVape coverage. The company states that all products are 100% authentic and that the checkout process is secure. It also mentions a holiday price guarantee.

Customer Support

Customer support is available via live chat, email, and phone. Operating hours are Monday to Friday from 6:30 a.m. to 12:30 a.m. EST, and Saturday and Sunday from 11:00 a.m. to 7:30 p.m. EST. The team provides advice on choosing between different types of vaporizers, battery safety, cleaning, and warranty claims.

Content and Community

The site includes a blog with articles and product reviews. The company has a community of subscribers and video channels with millions of minutes viewed. Customer reviews are independently managed by Trustpilot, where the site shows a rating of 4.5 out of 5 based on more than 5,300 reviews, and a score of 4.7 on another metric.

Requirements and Warnings

To purchase on the site, you must be at least 21 years old and comply with local and state laws. A government-issued photo ID is required to receive the product or pick it up in-store. The company warns that vaporizers are not intended to prevent, treat, or diagnose any illness and that inhalation may be harmful. It recommends consulting a physician before using a vaporizer.