DJI USA

DJI USA: Authorized DJI Drone and Camera Distributor in the United States

DJI USA operates as an authorized DJI brand distributor in the United States. Its catalog focuses on drones, action cameras, and gimbals, along with a wide range of accessories and spare parts. The store keeps stock in a U.S. warehouse and advertises shipping within 3 to 5 business days, plus a 30-day return policy.

Drones for Different Levels and Uses

The aircraft lineup is organized by series. The Mavic series includes the DJI Mavic 4 Pro; the Air series includes the DJI Air 3S and DJI Flip; the Mini series includes the DJI Mini 5 Pro, DJI Mini 4 Pro, DJI Mini 4K, and DJI Mini 3; the Avata series includes the DJI Avata 360 and DJI Avata 2; and the Neo series includes the DJI Neo 2 and DJI Neo. The store also carries a selection of entry-level drones.

Cameras, Gimbals, and Audio

In the cameras and handheld devices section, the catalog includes the Osmo Action series (Osmo Action 6, Osmo Action 5 Pro, and Osmo Action 4), Osmo Pocket (Osmo Pocket 3), Osmo 360, Osmo Nano, and Osmo Mobile (Osmo Mobile 8, 7, SE, and 6). For audio recording, it offers the DJI Mic 3, DJI Mic Mini, and DJI Mic 2 microphones. The Ronin gimbal line comprises the DJI RS 5, RS 4 Mini, RS 4 Pro, and RS 4.

Accessories and Spare Parts

The store has an extensive range of accessories: intelligent flight batteries, propellers, propeller guards, charging hubs, ND filters, replacement lenses, cables, adapters, mounts for helmets, chest, handlebars, and motorcycles, straps, cases, grips, tripods, and selfie sticks, among others. It also carries microSD cards from brands such as SanDisk and Lexar, and chargers from the DJI Power series.

Refurbished Products and Power Supply

The site has a section for official refurbished products that includes units of the Osmo Pocket 3, DJI RC, DJI Mini 5 Pro, DJI Mini 3, DJI Air 3S, DJI Mini 4K, and DJI Neo. In the power section, it offers the DJI Power 2000 and DJI Power 1000 V2 portable power stations, along with the DJI Power 140W GaN charger and USB-C digital display cables.

Guided Shopping by Use Scenario

In addition to product classification, the store organizes part of its catalog by use scenario: diving, surfing, hiking, road cycling, mountain biking, motorcycling, and skiing. This categorization makes it easier to find accessories and equipment designed for each activity.

Promotions and Student Programs

The site shows a promotion called Fall Adventures Sale, with discounts of up to 41% on selected items, and a Power Sale. It also offers a student verification program through Student Beans to access exclusive savings, as well as a points rewards program and a protection plan.

Customer Service and After-Sales Services

The store provides customers with support sections, returns, order tracking, after-sales service policy, and a beginner's guide. The service email is service@djiusa.com and the contact phone number is +1 833 962 9226.

Location and Contact

Phone: +1 833 962 9226 · Email: service@djiusa.com