Northeast Health Services

Northeast Health Services: outpatient mental health care in Massachusetts

Northeast Health Services presents itself as an outpatient mental health treatment provider in New England, with a network of more than 40 clinics across Massachusetts. Its offering combines in-person and telehealth services, and the company states that it accepts most insurance plans, including Medicaid and Medicare.

Clinical services

The service catalog includes individual, couples, and group therapy; psychiatry and medication management; TMS therapy, described as a non-medication treatment option for depression and obsessive-compulsive disorder; and Spravato treatment, an FDA-approved option for adults with difficult-to-treat depression. It also offers virtual care through telehealth for therapy and psychiatry.

Programs by profile and condition

The company organizes part of its care into specific programs for children and adolescents, men's mental health, women's mental health, and LGBTQIA+ mental health. It also treats conditions such as anxiety, depression, autism spectrum disorder, eating disorders, ADHD, obsessive-compulsive disorder, post-traumatic stress disorder, schizophrenia and psychotic disorders, sleep disturbances, and bipolar disorder.

Professional referrals

For healthcare professionals, Northeast Health Services has a patient referral program and a CARE program aimed at those handling a high volume of referrals, with real-time metrics on patient care. The company notes that it handles the entire admission process and that its insurance coverage and variety of services allow it to address diverse outpatient mental health needs.

Access and management for clients

Current clients can access a portal that brings together appointments, messages, and relevant information, manage payments, and join scheduled virtual appointments. To reschedule an appointment, request medication refills, or contact their provider, the company directs clients to each clinic's page.

Geographic presence

The clinic network extends across locations such as Attleboro, Auburn, Beverly, Billerica, Boston (Government Center and South End), Braintree, Brighton, Brockton, Chestnut Hill, Cape Cod (Falmouth, Hyannis, and Orleans), Chelsea, Danvers, Dedham, Fall River, Fitchburg, Foxborough, Framingham, Harvard Square (Cambridge), Haverhill, Kendall Square, Lawrence, Lowell, Marlborough, Middleboro, Milford, Newton, Pembroke, Plymouth, Quincy, Salem, Somerville, Springfield, Sudbury, Taunton, Waltham, Watertown, West Springfield, Woburn, and Worcester.