OrthoFlexx

OrthoFlexx Firm Arch Support Insoles

OrthoFlexx is an online brand of orthotic insoles positioned as an alternative to conventional arch supports and custom orthotics. Its focus is a firm arch support that holds its shape under the user's weight instead of flattening with use. The company operates through its online store and sells its products in several countries, with prices shown in different currencies.

Insole catalog

The catalog is organized into two main models, differentiated by support level and user profile:

• Max Arch Support Insoles: the best-selling model, with a 1.38-inch (3.5 cm) high arch. It is designed to hold up to 330 lbs (150 kg) without collapsing and is aimed at those with plantar fasciitis, flat feet or fallen arches, high arches, bunions and foot alignment issues. Its listed price is $64.95.
• Light Arch Support Insoles: a softer, lower-profile support option, with a 1.1-inch (2.8 cm) arch. It is aimed at those seeking relief from foot fatigue or general comfort who have found supports that are too high or too firm uncomfortable. Its listed price is $49.95.

The store also includes a recommendation quiz to help choose between the two models.

Target audience and stated uses

The brand targets people with foot pain, plantar fasciitis, flat feet, pronation, and heel, knee and back discomfort. Among the users featured in the testimonials are workers who spend many hours on their feet, people who are overweight, and users with work footwear or boots. The company states that its insoles help improve comfort, balance and posture.

Professional backing and customer ratings

OrthoFlexx states that its insoles are recommended by podiatrists and are endorsed by podiatrist Elizabeth Daughtry (DPM, DABFAS, FACFAS), a member of the Forbes Health advisory board, who recommends them for plantar fasciitis. The brand shows a 4.8 out of 5 rating based on more than 1,200 reviews on Trustpilot and states that it has more than 100,000 customers. According to its data, 94% of surveyed customers reported pain relief.

Guarantee and purchase terms

The company offers a 30-day money-back guarantee, even if the insole has been trimmed, along with free shipping and returns. The return policy is presented as no-questions-asked with a full refund if the product does not relieve pain. Taxes are calculated at checkout.

International presence

The online store allows you to select country and currency, with options for the United States, Canada, the United Kingdom, Australia, much of the European Union, Switzerland, Norway, Japan, South Korea, Singapore, Malaysia, Hong Kong, Israel and South Africa, among others. The company operates under the legal name KloudStep LLC, with its registered address in Sheridan, Wyoming, United States.

Location and contact

Sheridan, WY · Phone: (405) 588-4163 · Email: support@orthoflexx.com