RXO

RXO: freight brokerage and multimodal logistics

RXO presents itself as a freight brokerage company that combines third-party capacity, advanced technology and industry expertise to connect shippers and carriers. Its offering is built around its proprietary digital platform, RXO Connect™, which provides real-time visibility into freight in transit and available capacity, with centralized data and analytics for continuous operations.

Transportation solutions for shippers

The company structures its offering across several modes and services. On the ground, it covers truckload transportation with access to dry vans, refrigerated trucks, flatbeds, drop trailers and other equipment. For less-than-truckload shipments, it connects shippers with regional and national carriers through a single point of contact and allows direct negotiation via RXO Connect.

The company also offers intermodal services, drayage, capacity for peak and surge demand, and expedited solutions for urgent shipments by ground or air, including high-value, high-security freight with specialized handling. Internationally, it manages ocean and air transportation, as well as support for cross-border customs processes.

For last-mile deliveries, RXO describes itself as the largest outsourced last-mile delivery provider for heavy goods, with high customer satisfaction ratings. The offering is completed by middle-mile services, same-day messenger and warehouse solutions.

Managed and value-added services

RXO offers managed services including managed transportation, dedicated transportation, control tower, RFP management and project freight. The company states it executes cost-efficient supply chain strategies for $4 billion of freight annually, with high visibility and control. It also provides customs brokerage services.

Technology platform and capacity

The company combines machine learning and artificial intelligence with billions of data points to improve the efficiency of every shipment through RXO Connect™, its digital freight platform. For carriers, RXO Connect™ and RXO Drive™ allow them to manage equipment capacity, bids, assignments and payments with a single login.

RXO states it has one of the world's largest networks of independent carriers: 150,000 independent carriers and 1.8 million independent trucks across North America, plus more than one million downloads of its app. This network allows shippers to find the right truck for each load and drivers to locate loads that fit their schedules.

Carrier program

For carriers, the company offers the RXO Extra marketplace, which provides access to a rewards program with products, support and discounts on fleet, finance and freight needs. Carriers can save with a fuel card that offers discounts at thousands of locations nationwide. The carrier offering also includes factoring services, dedicated lanes, last-mile contract carriers and peak season programs.

Track record and leadership

RXO presents itself as a leader in intermediated transportation for more than a decade and describes itself as the original disruptor of the industry, with experienced transportation professionals and specialized technologists. The company highlights that its largest customers renew their trust year after year thanks to expert service, broad capacity and innovation.

Drew Wilkerson is Chairman and CEO. With 19 years of brokerage leadership experience, he joined RXO's predecessor company in 2012 and held roles as regional vice president, president of the North American brokerage business and president of North American Transportation in 2020. He was named CEO when RXO was established as an independent company in 2022 and Chairman of the Board in May 2025. He holds a degree in public relations from the University of South Carolina.

Jamie Harris is Chief Financial Officer (CFO). He brings 35 years of business-to-business experience, with more than two decades in senior roles at public companies. Prior to RXO, he was chief financial officer and treasurer of global manufacturer SPX.

Recent news

The company released a positive update on its brokerage business, highlighting an increase of more than 10% in truckload gross profit per load in August compared to July, above prior expectations.