Roadie

Roadie: national same-day and last-mile delivery network

Roadie operates a local delivery network in the United States focused on same-day and last-mile deliveries. The company presents itself as the nation's largest local same-day delivery network and builds its offering around three pillars: capacity for large items, delivery speed, and national coverage.

Capacity for large and bulky items

The network can deliver large items, with limits of up to 144 inches and 300 pounds, over distances of up to 100 miles with same-day delivery. Roadie positions this option as an alternative to the limitations and surcharges typically imposed by traditional carriers for this type of freight.

Delivery options and reverse logistics

The company offers flexible delivery windows of 2 hours, 4 hours, and end of day. For high-volume businesses, it provides cross-docking solutions designed to streamline operations. It also covers reverse logistics through at-home returns pickup, aiming to make the process easier for the end customer.

Coverage and scale

Roadie states it has more than 310,000 independent drivers, a presence in over 30,000 zip codes, and coverage of 97% of U.S. households. The company notes that its deliveries reach up to 100 miles, allowing the service to extend beyond urban centers.

Products and solutions for businesses

The service catalog includes Roadie Same Day®, focused on deliveries within as fast as 2 hours, and RoadieXD®, a solution for same-day delivery at scale, capable of handling thousands of orders daily. In addition, there are specific solutions for UPS customers, for 3PLs, for ship-from-store, for last mile, for local next-day delivery, and for urgent orders (hot shot delivery).

Industries served

The company serves multiple industries: retail, auto parts and tires, e-commerce, grocery, home improvement, pharmacy, construction, and airlines. In the pharmaceutical sector, the network has drivers with specific certification for prescription delivery, while in the airline sector it offers solutions for mishandled baggage delivery.

Resources and success stories

Roadie publishes research reports on same-day delivery consumer habits, as well as customer success stories. These include the case of Bouqs, which used the network to expand its same-day delivery capacity during a 44% increase in holiday orders, and The Home Depot's recognition of Roadie for five consecutive years on its Executive Carrier Council.