hosting.com

hosting.com: scalable web hosting for projects of all sizes

hosting.com is a web hosting provider that, according to its own presentation, hosts more than 3 million websites and has over 700,000 customers. Its offering is built around a platform that lets you start with shared resources and scale to managed servers or dedicated hardware without needing to migrate platforms.

Hosting plans and included features

The offering is organized into three main tiers: shared hosting, your own cloud server (VPS), and dedicated hardware. The shared hosting plan starts at $2.00 for the first year and includes 5 websites, an AI website builder for WordPress, email and security, 15 GB of NVMe disk space, free domain name registration, malware detection and removal, free managed migration, free SSL certificate, daily backups, and an OpenAPI and MCP server.

The middle tier, called "Your own server," is designed for those who need dedicated resources, meet PCI standards for online stores, customize PHP, MySQL, or server limits, or have a dedicated IP and staging environments. It includes 10 websites, 50 GB of NVMe space, more CPU and RAM, staging sites, preview URLs, and a Claude Skills Pack.

The top tier offers fully dedicated hardware, with an account manager, service level agreements (SLAs), maximum performance, and large disk space requirements. It includes 50 websites, 100 GB of NVMe storage, the highest CPU and RAM, 40 mailboxes, a service level agreement, premium SSL certificate, priority support, and an AI chatbot for the customer's own website.

AI assistant and technical support

The company has Orbi, an in-house AI assistant available on all plans, which resolves technical questions about setup, DNS, WordPress, and billing. According to company data, it resolves 60% of technical enquiries instantly and, when human attention is required, connects you directly to the in-house team with no queues. Human support is available 24 hours a day, 7 days a week, 365 days a year, with an average chat response time of under one minute and an average satisfaction rate of 97% (averages for Q3 2026).

Migrations and guarantee

hosting.com offers free managed migration and has completed more than 100,000 successful migrations, from small blogs to complex enterprise sites. It also offers a 30-day money-back guarantee.

Customer profile and use cases

The platform is presented as suitable for creators, business owners, and enterprises. The plans cover everything from launching a website with email and security to projects that require dedicated resources, such as agentic apps, PCI-compliant online stores, or custom development environments. Among the customers cited are Rebecca Gill, owner of Cotton Creek Farms, and Lee Lewis, founder of UserSearch.com.

Rating and presence

The site shows an average rating of 4.8 out of 5 based on 7,157 reviews. The company operates globally and offers support in several countries, including the United States, Canada, the United Kingdom, Australia, Spain, India, Kenya, Mexico, Nigeria, Bangladesh, and Rwanda.