DealDash

DealDash: pay-to-bid online auctions since 2009

DealDash is an online auction site that operates on a pay-to-bid model. The platform presents itself as the longest-running and most trusted in its category, active since 2009, and claims to have helped millions of Americans save on product purchases. Its offering is built around no-reserve auctions that start at $0 and a catalog of brand-new items.

Business model and supplier relationships

The company works directly with brands and manufacturers to move excess inventory. According to its presentation, this arrangement allows suppliers to clear overstocked warehouses and pass the savings on to buyers, with discounts the firm puts at up to 99%. The company states it has a growing network of suppliers across the United States that gives it exclusive access to overstocked warehouses.

In addition to products commonly found in big-box stores, DealDash auctions items from lesser-known international designers, to whom it offers visibility and access to the U.S. market.

How the auctions work and guarantees

The site holds fast-paced, no-reserve online auctions, with hundreds of new products auctioned every day. To reinforce trust, the platform applies published rules and built-in safety features that, it says, are intended to make bidding fair and risk-free.

• Buy It Now: when a user does not win an auction, they can purchase the item at the listed price and get the bids they spent back in their account.
• Money-Back Guarantee: a full refund of the first bid pack purchase within 90 days, for any reason at all, no questions asked.
• Free Shipping: every item sold on the site is delivered to your door at no shipping cost nationwide.

Customer service and stated activity

The company makes customer satisfaction a priority and maintains a customer support team. The site description mentions 24/7 customer support and the option to download an app. Published sections include frequent questions, shipping and returns, alcohol policy, art and collectibles policy, and antiques policy.

Profile and reach

DealDash targets the U.S. market and presents itself as "America's #1 Auction Site." The company claims that since 2009 buyers have saved more than $1.4 billion through its platform. Its activity focuses on auctioning new products, with free shipping and no reserve price, and on managing relationships with suppliers and manufacturers to liquidate excess inventory.