FastSpring

FastSpring: Digital Commerce and Tax Compliance for Software and SaaS

FastSpring is a digital commerce platform aimed at software, SaaS, and digital product companies. Its offering combines global payments, subscription management, billing, and automatic tax compliance under a merchant of record model, which allows sellers to operate in multiple regions without directly assuming the complexities of payment collection and tax obligations.

Global Payments and Local Methods

The platform processes payments in more than 200 regions, with support for over 35 currencies and 21 languages. According to published information, its infrastructure is designed to improve credit card approval rates for international purchases and offers a localized, embedded, and branded checkout experience.

Subscriptions, Billing, and Conversion Tools

FastSpring includes subscription management and billing tools with flexible recurring billing. It also offers digital invoicing for B2B orders and interactive quotes that incorporate real-time analytics, e-signatures, payments, and CRM integrations, with the goal of shortening sales cycles and simplifying pricing conversations.

Fraud Prevention and Affiliate Marketing

The fraud prevention system combines intelligent alerts and risk management assisted by artificial intelligence and human oversight to reduce irregular chargebacks and unwanted content. Additionally, the platform has a global affiliate network so sellers can expand their reach through partners.

Tax Compliance and Merchant of Record Model

FastSpring acts as merchant of record and handles the tax obligations associated with sales, including sales taxes and VAT. This model is designed so that companies can sell in new regions without directly managing tax registrations or filings in multiple jurisdictions.

Developer Tools

The platform offers REST APIs to connect FastSpring with websites, agents, and back-office systems, with management of accounts, products, orders, returns, and subscriptions. Configurable JSON-based webhooks allow reducing API calls and triggering actions in applications or enterprise systems. It also includes the Store Builder Library, a JavaScript library to deploy localized product listings, shopping carts, and payment or subscription management. The documentation features an AI agent to plan and troubleshoot integration issues, as well as code samples and API response emulators.

Use Cases and Customers

FastSpring is aimed at companies that monetize artificial intelligence, SaaS, mobile apps, downloadable software, video games and in-game items, digital products such as ebooks and videos, eLearning courses, and B2B sales. The company states it has more than 3,200 customers and exceeds $2 billion in annual transactions. Among the published testimonials, the localized shopping experience, automatic billing management and scheduled payments, and integration with sales processes stand out.

International Presence

FastSpring operates through several legal entities. Bright Market, LLC dba FastSpring is headquartered in Santa Barbara, California. Bright Market LLC dba FastSpring Limited is located in Bicester, England. FastSpring B.V. is established in Amsterdam, Netherlands. SalesRight Technologies ULC d.b.a FastSpring is located in Halifax, Nova Scotia, Canada.

Offices and Locations

Main office: 801 Garden St. #201, Santa Barbara, CA 93101

Bicester office: 2 Minton Place, Victoria Road, Bicester, England, OX26 6QB

Amsterdam office: Fred. Roeskestraat 115, 1076 EE Amsterdam, Netherlands

Halifax office: 5475 Spring Garden Road, Suite 600 Halifax, NS, B3J 3T2, Canada