Klarity Health

Klarity Health: telehealth marketplace for mental health, weight loss, and primary care

Klarity Health is a U.S. telehealth platform that operates as a marketplace: it connects patients with board-certified medical and mental health providers to receive care online. The company was founded in 2020 in Los Angeles with the initial goal of addressing the mental health crisis during COVID-19 lockdowns. In 2022, it moved its headquarters to Silicon Valley. Since 2021, it has operated in more than 45 states and, according to the platform's own data, has facilitated more than 800,000 telehealth visits and has more than 200,000 patients and 2,000 licensed providers.

Services and areas of care

The platform covers more than 500 specialties and conditions. Featured areas include mental health (treatment of anxiety, depression, ADHD, obsessive-compulsive disorder, insomnia, therapy, and counseling), medical weight loss, and primary care. It also offers online prescription services and refills, with more than 1,000 medications available. The catalog includes online tests for ADHD, weight loss, OCD, anxiety, and depression.

Care is provided through independent providers who use Klarity's technology. The company clarifies that it does not provide medical services directly: all professional services are provided by independent private practices. Only providers authorized to prescribe (physicians, doctors of osteopathy, advanced practice nurses, psychiatrists, and physician assistants) can offer medication management; psychologists, therapists, and counselors provide therapy and counseling but cannot prescribe.

How the platform works

The process begins with choosing a licensed and board-certified provider. Then, the patient schedules an initial consultation in which the provider assesses their goals and medical history. Follow-up appointments are then made to monitor progress, and ongoing support is offered through Klarity's support team. The platform indicates that appointments are generally available within 24 hours, although prescriptions, especially for controlled substances, may require an in-person evaluation depending on the state of residence and current federal regulations.

Coverage, insurance, and payment options

Klarity Health accepts major medical insurance, including Anthem, Aetna, United Health, Cigna, BlueCross BlueShield, Medicaid, and Medicare, as well as cash-pay. It also accepts health savings accounts (HSA) and flexible spending accounts (FSA). Self-pay starts at $49, according to the site's information. The platform notes that insurance reimbursement will be for an out-of-network service or provider.

History and evolution

Since its founding in 2020, Klarity Health has progressively expanded its operations. By 2021, it already had more than 100 licensed providers across more than 20 states. In 2022, it surpassed 150,000 visits and moved its headquarters to Silicon Valley. In 2023, it launched Kiwi Health, a product line to empower independent practices, and reached more than 300 practices across more than 45 states. In 2024, it expanded into multiple specialties, including weight loss, counseling, and primary care, and Kiwi Health partnered with Headway to expand access to mental health. In 2025, it began accepting the major insurances mentioned above. In 2026, it launched AI-powered healthcare solutions to reduce providers' administrative burden, such as insurance credentialing, managed billing, electronic health records, and group practice solutions.

Provider profile and reach

The platform collaborates with various types of healthcare professionals: advanced practice nurses, physician assistants, physicians, doctors of osteopathy, therapists, psychiatrists, counselors, and social workers. According to the company, these professionals can build their own patient bases as part-time providers and, over time, build successful private practices. Klarity Health states that it has impacted the quality of life of more than 200,000 patients and has facilitated more than 800,000 health visits across more than 45 states.

Patient ratings

The platform shows a rating of 4.9 out of 5 based on 1,833 verified patient reviews. The company collects stories from patients who have received treatment through providers on the platform.

Location and contact

1825 South Grant St, Suite 200, San Mateo, CA 94402 · Phone: (866) 391-3314 · Email: patientsupport@helloklarity.com · Hours: Monday to Friday, 7:00 AM to 4:00 PM PST