Eventbrite

Eventbrite: global ticketing platform for live experiences

Eventbrite is a global self-service ticketing platform for live experiences. Through it, anyone can create, share, find, and attend events that fuel their passions and enrich their lives. The company spans everything from music festivals, marathons, conferences, and community rallies to fundraisers, gaming competitions, and air guitar contests.

Activity and reach

The platform operates in nearly 180 countries. According to 2024 data from its site, it recorded 4.7 million total events, 89 million monthly average users, and 83 million paid tickets. Its stated mission is to bring the world together through live experiences.

Solutions for organizers

Eventbrite offers a set of tools for event organizers. These include Event Ticketing, an event marketing platform, Eventbrite Ads, and payment services. It also provides dedicated mobile apps: one for ticketing and one for attendee check-in, plus an app marketplace and event registration software.

The platform serves various industries: music, food & beverage, performing arts, charity & causes, and retail. It also covers different event types: concerts, classes & workshops, festivals & fairs, conferences, corporate events, and online events.

Resources for organizers

The site includes a blog with tips and guides, news and trends, and an organizer resource hub. It also offers community guidelines, FAQs, and a sitemap. For organizers who need assistance, there is a help center with sections for finding tickets, contacting the event organizer, and resolving common issues.

Event discovery for attendees

Users can search for events by categories such as music, nightlife, performing & visual arts, holidays, dating, hobbies, and business, among others. The platform allows filtering by date (today, this weekend) and exploring by top destinations in the United States, as well as popular cities and states. Events in other countries can also be found through the location selector.

Customer support

Eventbrite handles inquiries about tickets, refunds, and charges. Events are organized by third parties who set their own refund policies; the platform acts as an intermediary and offers tools for attendees to request refunds or contact the organizer. For unrecognized charges, the company notes that the charge appears with the location of its headquarters in San Francisco.