Primary Residential Mortgage, Inc.

Primary Residential Mortgage, Inc. (PRMI): mortgage financing with local specialists

Primary Residential Mortgage, Inc., known by the acronym PRMI, presents itself as a nationwide mortgage lender that combines that coverage with local specialists. Its activity focuses on helping clients find financing tailored to their goals, backed by a network of advisors across the country.

Financing services and borrower tools

The entity offers mortgage loans for home purchases and makes available to interested parties a set of tools and resources. These include a mortgage calculator, a Spanish-language app, a reconsideration of value service, and a specific channel for VA loans, aimed at veterans. The site also allows users to start a loan application and find an advisor.

Customer service and loan servicing

For those who have already closed a loan with PRMI, the company has a servicing department that handles inquiries about property taxes, escrow accounts, and monthly payments. This service can be contacted by phone Monday through Friday, 7:00 A.M. to 5:30 P.M. Mountain Time. Additionally, the firm offers an app that allows payments, account history review, and document access.

Corporate structure and advisor network

The company operates with a corporate office and a branch network. Clients interested in financing can contact a loan originator directly through the branch directory. PRMI also maintains sections dedicated to leadership, newsroom, giving network, diversity and inclusion, blog, awards and recognition, and reviews.

Awards and community commitment

The company dedicates a section to awards and recognition, as well as its giving network, reflecting a dimension of community involvement. It also publishes information on diversity and inclusion and maintains a blog with original content.

Legal and regulatory information

PRMI identifies itself as an Equal Housing Lender and operates under NMLS number 3094. The entity warns that some products and services may not be available in all states, that credit and collateral are subject to approval, and that programs, rates, terms, and conditions may change and depend on borrower qualification. The website also reports a data security incident that occurred on August 8, 2021, and the measures taken to protect customers.

Location and contact

1480 North 2200 West, Salt Lake City, UT 84116