AmericUrn

AmericUrn: Custom Urns and Memorials with Same-Day Shipping from Richmond

AmericUrn is an American company dedicated to selling funeral urns, cremation jewelry, and other commemorative items. Its workshop and operations center is located in Richmond, Virginia, where its own team handles engraving and order preparation. The company states that more than 25,000 families have trusted it to create memorials.

Product Catalog

The offering is organized into several categories. Human urns include full-size models, keepsake urns, and urns made from various materials such as aluminum, wood, stainless steel, and brass. It also sells cremation jewelry, which can be purchased separately or as part of a bundle with a free necklace. Popular categories include urns bought for men, for women, vibrant, minimalistic, with animals, for service people, and for patriots. Available colors include blue, purple, red, black, white, green, and pink. Additionally, the company sells flag cases and photo crystals personalized with the image of the loved one laser-engraved inside.

In-House Engraving and Turnaround Times

Engraving is done entirely in the Richmond, Virginia workshop, using its own machines. Orders completed before 1 PM (Eastern Time) on a business day are engraved and shipped the same day. Before engraving, the team reviews every name, date, message, or Bible verse and contacts the customer if any inconsistency is detected. Once engraved, an operator inspects and approves the work before packing it by hand. Shipping is via UPS, with tracking from the moment it leaves the workshop. The company offers an "On-Time Promise": if the order does not arrive by the date promised at checkout, the full amount is refunded and the customer keeps the item.

Shipping Options and Return Guarantee

The customer chooses the shipping speed at checkout, from free economy to next-day air for an additional cost. The delivery date is shown before confirming payment. The return policy allows returning any unused item in its original condition and packaging at any time, even years later. Engraved items are not returnable unless due to company error or product defect, in which case an urgent replacement or full refund is offered. Return shipping costs are paid by the customer, unless the reason is a defect or an AmericUrn error.

Size Guide and Customer Service

The company publishes a guide indicating that approximately one cubic inch of capacity is needed per pound of healthy body weight. Full-size urns have 225 cubic inches and, according to the company, suit most people, with an approximate limit of 250 pounds of body weight. Keepsake urns have between 3 and 5 cubic inches and are intended for sharing a small amount among several family members. Cremation jewelry holds a minimal amount. Each product page details the exact capacity and dimensions. The US-based customer service team is available by phone and email to help choose the right size and style, and to confirm cemetery or columbarium requirements.

Engraving Available by Product

Most memorials accommodate names, dates, messages, or emblems. Options vary by item: necklaces accept text; keepsake urns, text or symbols; full-size urns, text, symbols, and custom images; flag cases, military branch logos, images, and text; and photo crystals are personalized with the person's photograph laser-engraved inside. All engraving is included in same-day shipping.

Promotions and Veteran Recognition

The catalog shows a "buy two, get one free" promotion on all memorial necklaces. For orders honoring a veteran, the company offers a $20 discount with the code SERVICE. It also has a specific section of veteran memorials with 15 designs, including urns featuring the American flag and eagle motifs.

Company Origin and Philosophy

In a note signed by William, owner of AmericUrn, he explains that he founded the company because he felt too many families were being overcharged at a difficult time or left buying from strangers online without guarantees. He notes that he sells directly and keeps all stock in his own facility, with no middlemen or funeral home markups. According to his message, any spending option receives the same engraving, care, and guarantees, and he emphasizes that choosing a memorial is one of the last things you can do for someone.

Location and Contact

Phone: (804) 554-1408 · Email: info@americurn.com