FixGo

FixGo, online retailer of tires and auto parts

FixGo presents itself as an online retailer specializing in tires, auto parts, and car accessories. The company states it works with over 100 trusted brands and a network of more than 200 certified installation shops. Its model combines online sales with delivery to partner shops or pickup points, and offers free shipping on most tires, with possible charges for oversized tires.

Tire and brand catalog

The store's catalog includes tires from brands such as Pirelli, Goodyear, Michelin, Kumho, Lexani, Aplus, Leao, Accelera, Arisun, Hi Run, and Enginex, among others. The offering covers tires for different seasons (all season, summer), various sizes, and specific categories for electric vehicles, with models like Michelin Primacy MXM4, Kumho Majesty 9 Solus TA91 EV, and Lexani Volt-EC. The store shows reference prices and discounts, and some products include details such as treadwear warranty, UTQG rating, and years of road hazard coverage.

Additional services and categories

In addition to tires, FixGo sells auto parts, wheels, and oil change services. The site organizes these categories with starting prices: tires from $19.99, oil change from $49.99, auto parts from $13.99, and wheels from $79.99. The company states it offers 24/7 customer support and a best price guarantee, which matches the price if a lower online offer is found for the same brand and size, subject to verification.

Shipping and returns

FixGo offers free shipping on most tires to partner shops or pickup points, with typical delivery of 1 to 3 business days in the Los Angeles area and 3 to 5 business days in the San Diego area. The company notes that delivery times may be extended during periods of high demand. It also has a hassle-free return process, details of which are referred to its return policy.

Shop network and geographic presence

The company has more than 200 certified installation shops in the United States. The site includes a section to search for nearby shops by ZIP code and shows examples of partner shops, such as Gateway Tires in Yucaipa. Free shipping coverage is explicitly limited to the Los Angeles and San Diego areas.

Payments and customer service

FixGo accepts credit and debit card payments, as well as digital payment and buy now, pay later options. The company states that payments are secured under PCI standards. For customer service, it offers live chat, email, and a toll-free phone number, plus a text messaging service.