FirstKey Homes

FirstKey Homes: single-family home rentals in the United States

FirstKey Homes is a company dedicated to single-family home rentals. Its activity focuses on offering rental homes in various cities across the United States, with an emphasis on tenant comfort and included maintenance services.

Cities with a presence

The company operates in a broad set of U.S. markets. Among the cities and metropolitan areas listed in its search tool are:

• Atlanta, Georgia
• Birmingham, Alabama
• Charleston, South Carolina
• Charlotte, North Carolina
• Chicago, Illinois
• Cincinnati, Ohio
• Colorado Springs, Colorado
• Columbus, Ohio
• Dallas, Texas
• Denver, Colorado
• Fort Worth, Texas
• Ft Myers, Florida
• Greenville, South Carolina
• Houston, Texas
• Indianapolis, Indiana
• Jacksonville, Florida
• Kansas City, Missouri
• Las Vegas, Nevada
• Louisville, Kentucky
• Memphis, Tennessee
• Miami, Florida
• Nashville, Tennessee
• Oklahoma City, Oklahoma
• Orlando, Florida
• Overland Park, Kansas
• Phoenix, Arizona
• Raleigh-Durham, North Carolina
• San Antonio, Texas
• St Louis, Missouri
• Tampa, Florida
• Tucson, Arizona
• Winston-Salem, North Carolina

Resident services

FirstKey Homes offers its tenants a range of services and tools designed to make rental living easier. These include:

• Included maintenance and repair request management.
• FKH mobile app for residents, which allows rent payment and management of maintenance requests.
• Resident programs, such as the Purple Perks Center and Financial Wellness.
• Communities with access to high-speed internet.
• Pre-leasing service for prospective tenants.

Rental process

The company facilitates the home search and rental application process through its website, where interested parties can filter homes by monthly price, number of bedrooms and bathrooms, and other features. Information is also provided on tenant selection criteria and a section for returning applicants.

Resources and transparency

FirstKey Homes publishes sections on its website dedicated to the company, such as 'Who we are', 'Locations', 'Impact Report', 'Blog', 'News' and 'Careers'. It also has a support and contact center for general inquiries.