Car Computer Exchange

Replacement Car Computers in Raleigh

Car Computer Exchange is a Raleigh, North Carolina-based company dedicated to selling replacement computers for vehicles. Its catalog focuses on PCM, ECM, and TCM modules, as well as diesel ECM modules, which are delivered pre-programmed with the vehicle's VIN and are compatible with all engine sizes, transmissions, and emission types. The firm operates under the legal name Imperial Auto Services LLC.

The company's proposition is to offer an alternative to visiting the dealership: the modules arrive ready to install, with no additional programming or key reprogramming required for SKIM or Sentry Key systems.

Brands and vehicles covered

Car Computer Exchange's catalog covers computers for a wide range of brands. Key brands include Dodge, Jeep, Chrysler, Mercedes, Plymouth, Ford, Lincoln, Mercury, Honda, Lexus, and Toyota, with ECM/ECU, PCM, and TCM modules for each. It also sells diesel computers, with specific references for Dodge Ram, Cummins Diesel, Caterpillar, Detroit Diesel, Ford, Mack, and International.

Custom programming and purchase process

Each module is tested, programmed, and updated with the manufacturer's latest OEM software. It is then customized with the vehicle's exact VIN and mileage, ensuring compatibility from the moment it is received. The customer provides their VIN online, by phone, or by email, and the team programs the module specifically for their vehicle.

Orders typically ship within three to five business days and include a prepaid return label for the old computer. Once the previous component is returned, the free warranty is automatically activated.

Warranty and return policy

The company offers a lifetime warranty on its products, which is activated upon returning the old computer. It also has a 60-day money-back guarantee: if the component does not work, the customer can return it and get a refund. The modules are rebuilt and tested in the United States.

Additional services

In addition to selling computers, Car Computer Exchange provides TIPM repair services, with specific options for ECM/ECU, PCM, and TCM. It also offers BCM cloning services and sells tuners from the brands Bully Dog, Bully Dog Big Rig, and SCT Performance.

Customer service

The company is open Monday through Friday, from 9:00 a.m. to 6:00 p.m. (EST), and offers service in Spanish. Its team consists of experienced automotive technicians who assist in choosing the right component and answer installation questions. The firm states it has served more than 100,000 customers.

Location and contact

8208 Brownleigh Drive Suite 100, Raleigh, NC 27617 · Phone: +1-888-875-2958 · Email: sales@carcomputerexchange.com · Hours: Monday-Friday 9am-6pm EST