ACC Medlink

ACC Medlink: long-distance medical transport in the lower 48 states

ACC Medlink is an American company dedicated to long-distance medical transport, developed in 2010 under its parent company Air Critical Care (ACC). Its activity focuses on transporting patients who require medical supervision during long journeys, with an exclusive fleet of Mercedes Sprinter vehicles and qualified medical staff on every trip. The company operates in the lower 48 states of the United States, with a minimum distance requirement of 200 miles per trip, and does not provide service in Alaska or Hawaii.

Medical transport services

ACC Medlink's service catalog covers various types of medical transport:

• Long-distance medical ground transport.
• Long-distance ambulance.
• Commercial medical escort.
• Air medical transport.
• Bariatric patient transport.
• International stretcher transport.
• Non-emergency medical transport (NEMT).
• State-to-state medical transport.

The company describes its service as "bedside-to-bedside" transport, with a team made up of drivers, medical staff, and transport specialists. The vehicles are configured to function as a hospital room on wheels and have three beds, allowing family members to accompany the patient during the journey.

Fleet and operational capabilities

ACC Medlink operates exclusively with Mercedes Benz Sprinter vehicles, which the company presents as the only ones approved by the U.S. Department of Transportation (DOT) for this type of transport, and as the largest in the industry. The fleet is configured to offer comfort and safety on long journeys, with specialized maintenance. The company reports more than 30 million miles traveled, more than 15 years of experience, coverage in 48 states, and availability 24 hours a day, 7 days a week, 365 days a year.

Patient profile and cases handled

The company handles situations that require medical supervision during transport, such as long-distance hospital discharges, state-to-state transfers to receive specialized care, or family relocations. Its specific services include bariatric patient transport, with appropriate equipment and supervision, and elderly transport, with family accompaniment. ACC Medlink states that it has appeared on TLC's reality show "1000 LB Sisters" in connection with bariatric transport.

Payment model and service conditions

The service operates exclusively on a private-pay basis. The company accepts Care Credit, major credit cards, checks, Zelle, and wire transfers. All routes require a minimum distance of 200 miles, and coverage is limited to the lower 48 states, with no service in Alaska or Hawaii. The company maintains a response team available 24 hours a day to handle requests and quotes.

Track record and ratings

ACC Medlink presents itself as a subsidiary of Air Critical Care (ACC), established in 2010, and has more than a decade of activity in medical transport. The company reports more than 1,600 five-star reviews, more than 10,000 families served, and an average rating of 4.9 stars. The testimonials on its site highlight the staff's care during journeys.

Location and contact

25591 Technology Blvd Unit A, Punta Gorda, FL, US