Primera Technology, Inc.

Primera Technology, manufacturer of specialty printers in Plymouth, Minnesota

Primera Technology, Inc. presents itself as one of the world's leading manufacturers of specialty printing equipment. Its catalog includes color label printers, label applicators, edible ink printers for cake sheets, disc publishers, and printing equipment for the healthcare and laboratory sectors. The company is headquartered in Plymouth, Minnesota (United States) and markets its products internationally.

Color label printing and applicators

The color label printer line includes the LX500, LX600, LX610, LX910, and LX4000 models. According to the manufacturer's information, all of them achieve print resolution up to 1200 × 4800 dpi, which the company describes as photo-quality printing for product labels. The LX4000 model, presented as new, incorporates the "Big Ink" ink system and is available in dye ink and pigment ink versions.

Alongside the printers, Primera markets label applicators such as the AP380 and the PL400 Pouch Labeler, the latter designed to apply labels to pouches and flexible packaging. The company also offers refurbished products for some of this equipment.

Edible printing: Eddie and Connie

Primera Technology develops equipment for printing on edible frosting sheets. Eddie, the edible ink printer, allows printing images on frosting sheets for cakes, cupcakes, and other baked goods. The company announced Connie, presented as the first and only edible sheet printer designed specifically to earn NSF certification for commercial kitchen use. According to the announcement, pre-orders were open with no deposit required and deliveries would begin in September 2026.

The manufacturer notes that Connie responds to the widespread use of consumer inkjet printers — from brands such as Epson, Canon, or HP — to print edible frosting sheets, equipment that is not designed for food environments and whose manufacturers explicitly warn against such use.

Disc publishers and healthcare and laboratory equipment

The catalog includes disc publishers and Bravo auto printers, aimed at audio and video production. The company also markets printers for the healthcare and laboratory sectors, and a line of photo printers.

Applications and sectors served

Primera Technology lists among its markets and applications audio production, healthcare, worship, education, government, and video production. In the labeling field, its equipment is intended for barcode labels, candles, chemicals, cosmetics, spices, vitamins and supplements, wine, beer and spirits, candy and snacks, coffee and tea, name badges, sauces and dressings, sign shop labels, specialty foods, and water bottles.

Supplies and accessories

The company distributes consumables and accessories for its equipment: high-yield ink cartridges for the LX500, LX600, LX610, LX910, LX1000, and LX2000 series; ink tanks for the LX3000 and LX4000; GMP-certified edible ink cartridges for Eddie; premium satin paper with digital die-cutting; and accessories such as the silicone cover for the Eddie and Freddie tongue, the low-profile crumb catcher for Eddie, and printable coffee capsules.

Warranties and sales terms

The site indicates a 30-day worldwide satisfaction guarantee, free shipping in the United States for orders over $100, and free international shipping via DHL Express for orders over $250. For Connie, a two-year hot-swap replacement warranty is offered. The company maintains product support from 4:00 AM to 10:00 PM, Monday through Friday, Central Time, and on Saturdays from 11:00 AM to 8:00 PM.

Location and contact

Phone: +1 800 797-2772 · Email: sales@primera.com · Hours: Monday to Friday 8:00 AM to 5:00 PM